Billing Coordinator V - REMOTE

Ryder
Boston, MA

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Job Description :

Description

The Billing Analyst analyzes large amounts of data, identifies root causes, and provides value added recommendations to management. He/she will be a pricing, rating, and special billing process workflow subject matter expert which includes training, testing IT enhancements and communicating system issues and changes. He/she will be expected to present to clients and all levels of management.

Summary

The Billing Analyst's main responsibility will be to support all aspects of the Ryder Last Mile billing functions with a focus on pricing, dedicated billing, and special processes. The Analyst will be involved heavily in report generation and IT testing in an effort to improve and enhance billing processes.

Essential Functions

  • Analyzes customers' billing processes to discuss key aspects of financials in order to recommend key aspects of financial improvements, including reducing costs and maximizing profitability.

  • Researches and resolves billing discrepancies and recommends process improvements.

  • Generates KPI (Key Performance Indicators) and other statistical data for customers.

  • Analyzes the various revenue buckets that are billed to customers on a weekly basis, including revenue and commodity code analysis. Confirms all contractual rates and quantities are accurate in invoicing system

  • Conducts research and compiles data in order to prepare customized reports.

  • Ad Hoc requests and special projects as necessary.

  • Conducts audits of route details which directly correlate to the customers' invoice.

  • Entry of revenue and expense rating into billing and rating system

Additional Responsibilities

  • Performs other duties as assigned.

Qualifications

  • H.S. Diploma/GED - Required

  • Bachelor's Degree in related field - Preferred

  • Intermediate to Expert Microsoft Excel and other Microsoft programs Intermediate, Required

  • Adobe or equivalent electronic data management programs Intermediate, Required

Job Category: Credit & Collections

Compensation Information :

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type :

Hourly

Minimum Pay Range:

$25.64

Maximum Pay Range:

$31.84

Benefits Information :

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

For more information about benefits, click here ( to download the comprehensive benefits summary.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note *: *

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected] .

Current Employees *: *

If you are a current employee at Ryder, please click here ( to log in to Workday to apply using the internal application process.

Job Seekers can review the Job Applicant Privacy Policy by clicking here ( .

#wd

Posted 2026-04-15

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