SaaS Product Manager

Job Title: SaaS Product Manager
Employment Status: Full-time
Office Hours: Monday - Friday, 8am - 5pm, in-office
Location: Boston, Massachusetts
Compensation: $125,000 - $145,000 
*compensation may be negotiated based on experience level

Ketryx is excited to add an energetic SaaS Product Manager to the team in Boston. This position will be responsible for aligning change requests with product releases while prioritizing the needs based on internal and customer feedback. If you have an eager personality, a passion for technology, and a proven track record in validation, this may be the right position for you!

Our ideal candidates will be capable of providing results in a fast-paced and demanding atmosphere. Someone who has excellent organizational skills, eager to work in a fast-growing startup, and a background in computer science and/or engineering will do well in this position. In this role, you will be allowed the opportunity to implement your target-driven work ethic and support Ketryx's mission to impact 100 million patient lives by 2030. This position will be onsite in our Boston office and we are unable to support Visa Sponsorship at this time. 

Responsibilities:

• Manage and prioritize change requests to align with product release schedules.


• Understand and create product needs based on internal and customer feedback.


• Collaborate with the sales team, client operations team, and other internal stakeholders to develop and describe new and existing product features.


• Support the Customer Success team to ensure a smooth onboarding process for new clients. 


• Travel as required. 

Required Skills:

• 4-8 years of SaaS product management experience.


• Understanding of software engineering.


• Previous background in computer science and/or engineering.


• Ability to grasp extremely complex technical concepts quickly.


• Strong written and verbal communication, presentation, and interpersonal skills.


• Ability to convey complex solutions in a clear and compelling manner.


• Strong organizational skills and habits.


• A proactive mindset, eager and open to learn and grow in a fast-paced, startup environment.


• Currently in the Greater Boston area, willing to work in office, or, if not in the area, able to relocate immediately. 

Preferred Skills:

• Previous experience in a startup environment strongly preferred.


• Background in a regulated industry.


• Previous experience in Quality Management.

Keywords: quality, QA, change request, change requirement, V-Model, engineer, feature descriptions, SaaS, customer feedback, computer science, comp sci, Cambridge, MA, startup, software development, Kendall Square

What We Offer

• Competitive compensation


• Generous stock options possible


• Work in an exciting field with a positive impact on the world


• Opportunity to learn and grow as part of a global team


• Hybrid work model (mix of work from home and office is possible)


• Generous PTO for full-time

Ketryx is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances

Ketryx is saving and improving lives by making medical software safe and reliable. We empower software teams building medical applications to create safe, secure, and compliant products used by patients and providers worldwide. We believe that, by automating much of the documentation and quality processes, teams will be able to produce safer and more innovative medical software faster.

Ketryx is at the forefront of helping teams incorporate AI/ML into medical software and that’s why we need you!