Career Advisor

Job Description

Job Description

Description

The MassHire Career Centers connect qualified job seekers with employers, providing the tools and resources needed to start a career, increase skills or find a new job. Join us as a Career Advisor in creating a supportive and enriching environment for our community. If you are passionate about community development, possess the required skills, we invite you to apply.

Key Responsibilities

• Responsible for managing a high volume of customer interactions and meeting strict deadlines for services and data entry
• Explain to customers the procedure and process for Career Center services including career planning, job development, and labor market information, training opportunities, partner services and referrals.
• Provide an initial assessment for customers and assistance with developing an employment plan including goal setting.
• Review customer’s work search activities, resume, labor market information and employment plan with them.
• Assist customers with resume review and development, cover letter review and development, job search strategies, provision of labor market information, job referrals and referral to additional partner services.
• Provide customers accurate information on compliance with unemployment insurance requirements in lay terms, reviewing their activities for compliance with unemployment insurance requirements and reporting any compliance issues.
• Responsible for facilitating orientation workshops for new customers along with job search and career transition workshops for existing customers.
• Input relevant customer data by following all MOSES entry policies and utilize MOSES reports.
• Establish and maintain an effective working relationship with Career Center partners.
• Perform other related duties as assigned from time to time.

Skills, Knowledge and Expertise

• Minimum of High School Diploma, or equivalent, required and minimum of three years of customer service or relevant experience required.
• An Associate’s or Bachelor’s degree in human services, public administration, business management or related field and 2 years of experience working is a career center or other related experience is preferred.
• Effective communication and public speaking skills with the ability to advocate for career center customers
• Ability to travel between centers for meetings or coverage needs and to partner sites.
• Bilingual skills in Haitian Creole or Spanish are highly preferred.

Why Work Here

• Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
• Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
• Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
• Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
• A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.
• Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.