Retail Associate

Retail Associate

Founded in 1891 by a group of visionary volunteers, The Trustees of Reservations (The Trustees) is the nation's premier conservation and preservation organization. The Trustees' preserves, for public use and enjoyment, properties of exceptional scenic, historic, and ecological value in Massachusetts. Our properties are open to all, and we thrive by involving as many people as possible in all that we do. We aim to protect special places for future generations to enjoy in perpetuity, and have helped protect more than 50,000 acres, including 27,000+ acres on more than 120 reservations that are open to the public. As a non-profit conservation organization, we are funded and supported entirely by our visitors, supporters, volunteers, and our 100,000 Member households.

Salary/Hourly Rate: $16 - $18/hour

Hours per week: 20

Job Classification: Nonexempt, Limited Term

Job Type: Onsite

Duration: Variable. Est April- January

Location: Crane Beach, Ipswich, MA

Visited by more than 350,000 people annually, Crane Beach remains a national model for balancing conservation of diverse natural habitats and wildlifemore than 1,200 acres of beachfront, dunes, and maritime forest grace the propertywith the management of active public recreation. Whether you want to take a refreshing plunge, play in the sand, or bask in the sun, this unparalleled seaside experience has provided fun and lasting memories for generations. Our seasonal team members are the driving force for creating a safe, mission-driven and memorable experience for all Crane Estate visitors.

Our seasonal staff plays an integral role in ensuring that our visitors enjoy our extraordinary places. With the change to warmer temperatures, we experience an influx of visitors of all ages and backgrounds who want to explore and be inspired by our properties. Sandy beaches, wooded trails, cultural gardens, historic homes, community supported agriculturethere are many ways for visitors to discover and explore The Trustees, and just as many opportunities for seasonal employees to make each visitor's experience special.

As a Retail Associate, you perform the essential function of welcoming all guests to the Crane Beach Store and selling merchandise and Trustees Memberships in the Gift Shop. They are crucial as ambassadors of The Trustees, introducing guests to Gift Shop merchandise, directing guests to amenities, and sharing the many benefits of membership.

Specifically, you'll:

• Operate Shopify POS system to sell merchandise/refreshments.
• Maintain supplies. This includes but is not limited to restocking and maintaining inventory as needed and alerting Manager as to inventory levels.
• Independently open and close the Beach Store, including starting and closing register sales sessions and reporting sales.
• Direct visitors, answer questions and sell merchandise, tickets, and memberships.
• Able to provide respectful, exceptional customer service to all guests with a friendly, courteous, and confident demeanour.
• Able to learn and use POS and Ticketing systems, handle cash, and make credit card sales.
• Able to handle multiple tasks and unexpected situations in a calm manner.
• Team-oriented, with a professional, positive attitude towards all staff, volunteers, and guests.
• Availability to work at least one day each weekend and some evenings and holidays.
• Able to lift 40lbs. Able to work in varying weather conditions, including summer heat.
• Expect to work 23 days including some weekend days and holidays. This is a seasonal, nonexempt, hourly paid position.

This is a limited-term, nonexempt position (20 hours/week) reporting directly to the Retail Manager - Crane Beach Store