Hearing Care Provider
- Perform comprehensive hearing evaluation, hearing aid selection and fitting for all clients, employing best practices as defined by our client-centric service model of Simply Excellent Hearing Care. Meets minimum NPS score of 75.
- Routinely demonstrates hearing aids as part of annual evaluations for clients to experience the sound and create the 'wow' moment of a personalized auditory simulation.
- Evaluate test results in conjunction with client needs' assessment to make a personalized recommendation. Offers recommendation based on maximizing client benefits.
- Perform routine follow-ups, clean and checks and hearing aid repairs. Maintain skills in ear impression taking, earmold modification and recommendation of ALD accessories.
- Embody HearUSA's ambition of Changing Lives through Simply Excellent Hearing Care. Partner with the District manager, HCP Team Leads and L&D to adopt new initiatives aimed to grow your Center's revenue and change more lives.
- Build a local community to proactively generate service demand and support marketing campaigns, such as to physicians and at health fairs. Successfully completes one community outreach and/or physician marketing per quarter.
- Comply with all State license laws, FDA guidelines, WSA policies and HearUSA Quality Practice Guidelines (QPG). Operates in a HIPAA compliant manner, with documentation, outcome notes and referrals completed for all clients.
- Engage in Continued Professional Development to maintain expertise in all aspects of service delivery, from consultative counseling to the selling, fitting and troubleshooting of current hearing aid technology.
- Embraces our culture and values of Going Beyond Together, Pioneering for Better Solutions, and Passion for Impact.
- Experience in a similar Audiology or Hearing Aid Specialist role.
- Active state license in Audiology and/or hearing aid dispensing.
- 1-5 years of experience preferred.
- Ability to pay close attention to detail with a high degree of accuracy.
- Basic or advanced written communication skills.
- Experience interacting with customers/clients.
- Ability to communicate detailed or technical information clearly, accurately and concisely.
- Ability to work quickly, accurately and independently in a fast paced environment.
- A structure of field support for your hearing center
- A professional development team of dedicated Regional Training Managers
- Continuing education, LinkedIn Learning & licensing reimbursement
- Career advancement pathways such as Hearing Care Provider and Client Experience Specialist Team Lead, Hearing Care Provider Advisory Board member, or District Manager
- Paid externships and a Hearing Instrument Specialist Trainee program
AS A LEADER WE CAN OFFER:
- Monthly Commissions
- CEUs & State Licensure Renewals for HCPs
- Defined Career Paths
- Sponsorship & Preceptor Opportunities
- President's Club Incentives
- Employee Referral Program
- Comprehensive Benefits Package
- Paid Holidays & PTO Policy
- 401k Matching Program
- Tuition Reimbursement
- Employee, Family & Friends Hearing Aid Discount Program
- Service Days & Diversity, Equity & Inclusion Initiatives
Recommended Jobs
Medical Courier
Labcorp is seeking a Courier to join our team in Westborough, MA Work Schedule: Monday – Friday 4:00pm – 12:30am Job Responsibilities: Load all necessary suppliers needed for the daily …
Nurse Practitioner
Occupational Health Nurse Practitioner in Allston, Ma Position: Permanent, Full-Time with Full Benefits Job Description: # Provide occupational health services to employees at our Allston, MA…
Data Governance Director – Global Private Equity | Boston (hybrid)
A leading global alternative investment firm is expanding its Global Private Equity Data Governance function  and is hiring a  Data Governance Director . This individual will play a key role i…
Registered Nurse
Must be a Massachusetts-licensed nurse or in a process to obtain a MA license. Job description: We offer a great stability, support and training to all our nurses. We are located in Worcester, …
Sorter
Function : The Sorter/Processor will perform a variety of tasks to assist in the operation of the sorting room. Duties: Process and sort donations by inspecting and separating saleable from un…
Field Service Foreman
Clean Harbors in Weymouth MA is seeking a Field Service Foreperson to join our safety conscious team. This position will be responsible for the direct supervision of the Field Technicians. Forepers…
ADMINISTRATIVE COORDINATOR
A Venture Capital firm in Cambridge is seeking a dynamic Administrative Coordinator for the day-to-day operations of their organization. The successful candidate will be able to thrive in a fast-paced…
Legal Assistant
Job Type Full-time Description The Legal Assistant provides comprehensive administrative and legal support to attorneys and other legal staff. This role requires strong organizational skills,…
Restaurant Team Leader
Description At Chick-fil-A Cape Cod, we are always looking for leaders who have a passion for developing themselves and others. The ideal Team Leader is of high character and integrity, is flexibl…