Associate - Investment Management Operations

Morgan Stanley
Boston, MA

We’re seeking someone to join our team as an Associate in Investment Management Operations. This Group's primary responsibilities pertain to servicing high net worth individuals investing in private funds. This position will primarily assist with Investor Services operational and oversight functions of alternative investment products that have a strong tax component to the strategy. Due to the specialized nature of these investment products, this position will expose the candidate to a unique combination of responsibilities that include performing certain operational functions, assist with activities to support oversight of service providers, and acting as a resource to support other departments in operational requests. The Associate is responsible with supporting the day-to-day operations of the Shareholder Portal and continue to enhance our client's experience. In addition, assist in other project initiatives and work with management on internal process improvements. The position may also assist with documenting processes and controls needed to support new investment products. While this position is operational in nature, it is required that the candidate gain an understanding of the investment products being supported, with a focus of the tax implications of related shareholder activities, in order to perform effectively in this role.


In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships. This is an Associate level position within Product Support & Services, which is responsible for providing transaction support and managing post execution processes.


Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.

Interested in joining a team that’s eager to create, innovate and make an impact on the world? Read on…


What you’ll do in the role:

  • Performing activities related to subscriber on-boarding such as:
  • Recording and tracking investor contributions, including data entry activities, and sharing the information with other internal stakeholders;
  • Assisting with researching service provider inquiries on subscription documents and facilitating necessary outreach with sales team;
  • Evaluating sufficiency of responses to subscription document inquiries and tracking open items;
  • Preparing information for use in various calculations related to fund subscriptions including valuation, commissions, tax measurements;
  • Preparing and facilitating various forms of subscriber and intermediary communications;
  • Performing various reconciliations of closing data with various stakeholders throughout closing process;
  • Facilitating closings with service providers and intermediaries (instruct commission payments, provide final closing data to intermediaries, etc);
  • Performing post-closing activities including data reviews, escrow account administration and communications.
  • Performing functions related to post-investment shareholder activity, including redemption processing, review of Systematic Redemption Plan activity, and other transactions;
  • Overseeing the transfer agent, fund accountant, and other service providers by performing monitoring, reconciliation and other oversight procedures;
  • Ensuring that all departmental policies, procedures and controls are consistently applied;
  • Assist with the investor portal including:
  • Performing tasks pertaining to document management (uploading, reviewing, reconciliation, etc.)
  • Performing tasks pertaining to access management
  • Responding to internal and external inquiries
  • Providing support to internal departments (such as the Wealth Strategies team and Equity team) on a broad range of matters including operational matters, on-boarding of sub-agents, shareholder and placement agent inquiries, etc.;


What you’ll bring to the role:

  • Bachelor's degree in accounting, finance or business
  • Prior experience in an operations role a plus
  • At least 4 years’ relevant experience would generally be expected to find the skills required for this role
  • Strong organizational and project management skills, strong attention to detail, and strong oral and written communication skills
  • Eagerness to work in a fast-paced environment and ability to learn complex investment products and related processes
  • Ability to work independently and as part of a team with a willingness to assist others with initiatives that go beyond typical daily responsibilities
  • Willingness to assist others with various duties that go beyond typical daily responsibilities
  • Proficiency with Excel (including building and/or utilizing macros) is a plus
  • Prior experience with database/CRM systems is a plus

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste into your browser.

Expected base pay rates for the role will be between $80,000 and $115,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.

Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Posted 2026-02-12

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