Senior Manager, Key Customer Engagement, Sarcoma
Role Summary:
The Senior Manager of Key Customer Engagement will be a critical and visible role within Deciphera’s Commercial Organization. We are seeking a dynamic individual to help with the continued commercialization of our lead assets, QINLOCK and ROMVIMZA.
Reporting to the Key Customer Engagement Lead, the Key Customer Engagement Manager will be a key contributor to the development of the Key Customer Engagement Strategy and responsible for the execution of the strategy across the Sarcoma franchise, which includes both QINLOCK and ROMVIMZA. This role includes the oversight of the key customer engagement activities such as the Speaker Bureau Program, Congress Logistics and KOL Insights.
Job Description
Key Responsibilities:
Key Customer Engagement (25%)
- Develop a deep understanding of the disease landscapes and contribute to the key customer engagement strategy and execution of the tactical plan
- Assisting in developing a KOL (Key Opinion Leader) target list, improvement of product advocacy, and identification of future/rising KOLs within disease states of interest
- Oversee key opinion leader contracts and payments in collaboration with compliance
- Assist the KCE Lead with one-to-one engagements with key customers
Peer to Peer Initiatives (30%)
- Manage the day-to-day operations, execution and budget for Peer-to-Peer Programs (e.g., Speaker Bureau)
- Assist with pre-program training as necessary
- Provide feedback on educational formats/channels to maintain desired levels of HCP engagement throughout the product lifecycle
Congresses (30%)
- Partner with marketing operations and medical on the logistics and execution for all congresses, inclusive of booth and marketing materials development and pull-through in partnership with brand
- Analyze congress performance metrics and insights
- Aid in the customer engagement, outreach, and discussion with relevant HCPs during key congresses
Insights (15%)
- Assist in the management of a key customer profile & insights database
- Contribute to obtaining KOL feedback on key market events and impact to our respective products
Qualifications
Required Qualifications
- Bachelor’s/Master’s degree in a relevant business-related and/or life sciences field plus 8+ years of experience
- Strong collaborator with the ability to build and maintain cross functional relationships
- Experience managing and overseeing external agency partners and budgets
- Ability to thrive independently and with ambiguity, with an entrepreneurial mindset and track record of exploring new ways of working
- Eager to work in a fast-paced environment, striving for excellence in everything we do, alongside a team driven by improving the lives of patients
- Ability to travel 35% of the time
Preferred Capabilities
- Prior experience in a sales/customer facing role/advocacy development or HCP marketing role is strongly preferred
- Prior experience in Oncology and/or Rare Disease strongly preferred
- Prior launch experience preferred
- Operational knowledge of the regulatory, legal, compliance review process strongly preferred
Additional Information
Benefits:
- Competitive salary and annual bonus.
- Comprehensive benefits package including medical, dental, vision insurance, 401(k) retirement plan with company match, and more.
- Generous parental leave and family planning benefits.
- Outstanding culture and opportunities for personal and professional growth.
Apply Now: Join us in our mission to improve the lives of people with cancer. Apply today to become a part of our dynamic team!
EQUAL EMPLOYMENT OPPORTUNITY INFORMATION
Deciphera is committed to equal employment opportunity and values diversity. To ensure that we comply with reporting requirements, we invite you complete the confidential survey at the end of this application. Providing this information is optional. It will not be accessible or used in the hiring process, and has no effect on your opportunity for employment. This information will also be treated confidentially. We are committed to make all hiring decisions and other employment decisions on a non-discriminatory basis.
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