Program Manager - Business Innovation Center (BIC)

Company Description:

Roxbury Community College (RCC) is a public institution of higher education offering associate degrees, certificate programs and lifelong learning opportunities to the Greater Boston community. The Department of Education recognized RCC as a Predominantly Black Institution (PBI) and as one of the top 100 community colleges in the country for student outcomes through the Postsecondary Success Recognition Program, making it the only community college in Massachusetts with these designations.

RCC offers 24 associate degree programs, 6 credit-based certificate programs, 13 non-credit professional certification programs, 30+ lifelong learning and fitness classes, and customized incumbent worker training programs. The college hosts hundreds of civic and community events at the Reggie Lewis Track and Athletic Center each year. RCC is committed to providing all learners with the academic and non-academic support required for degree completion and long-term success.

Roxbury Community College is guided by our six core values of Accountability, Equity, Excellence, Honesty, Integrity, and Respect. RCC is also an AA/EO employer and strongly encourages applications from candidates who would enhance the diversity of its staff. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions. The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act require all institutes of higher education to disclose campus policy statements and crime statistics. Our annual report is available at Clery Report.

Job Description:

Title: Program Manager - Business Innovation Center

Unit: Non-Union (NUP) Grant Funded - 2 Years renewable

Department: Building Innovation Center

Reports to: Director, Business Innovation center

Date: March 2026

The Program Manager - Business Innovation Center acts as the operational engine role responsible for managing grant-funded workforce development programs in entrepreneurship, bridging the gap between the Center's high-level strategy and the daily needs of entrepreneurs and startups.

This role is highly collaborative, requiring managing logistics for incubator programs, engaging with community stakeholders, and ensuring resources are available for founders to scale their ideas.

This is a grant-funded position for 2 years, with the possibility of renewal pending continued funding and successful program outcomes.

The Program Manager, reporting to the Director of the Business Innovation Center, will be responsible for:

• Coordinating the design and execution of milestone-driven learning programs for students, community entrepreneurs, and business owners, including scheduling workshops, managing calendars, and handling virtual or on-site event logistics.
• Serving as the primary point of contact for program participants, mentors, faculty, and industry partners.
• Monitoring participant progress and program outcomes using CRMs like Navigate 360 to generate insights for funder reports and strategic decisions.
• Supporting the outreach, in coordination with RCC's marketing team, the application review, and onboarding process for entrepreneurship training cohorts, new program launches and mentorship engagement activities.
• Assisting in developing marketing materials, managing social media presence, and drafting program-related communications to increase visibility.
• Providing student-facing services, including program information, application and enrollment assistance, course registration, scheduling, and referrals to other RCC offices.
• Assisting with event planning and execution, including orientations, career fairs, advisory board meetings, and site visits.
• Collecting and managing program data to support grant reporting, evaluation, and compliance.
• Assisting in preparing reports, and presentations for internal and external stakeholders.

Program Oversight:

• Oversee all daily operations for the Business Innovation Center Training programs and events.
• Coordinate all aspects of course scheduling, including semester planning, instructor assignments, classroom use, and program calendars.
• Supervise and evaluate instructors, and program contractors, ensuring instructional excellence, adherence to curriculum standards, and alignment with grant objectives.
• Manage student recruitment, enrollment, attendance, and program completion to ensure equitable access, strong retention, and successful outcomes.
• Track and report program metrics, including attendance, credential attainment, completion rates, and business/job creation outcomes.
• Organize and lead guest lectures, advisory sessions, and graduation ceremonies.
• Support marketing, outreach, and recruitment campaigns, promoting programs and student success stories.
• Host community information sessions, workshops, and presentations to expand awareness and engagement with RCC's entrepreneurship programs.

Grant and Compliance Management:

• Oversee compliance, data collection, and reporting for all related grants.
• Track and analyze student enrollment, credential attainment, business and job creation for required grant deliverables and performance metrics.
• Support the Director in managing program budgets, procurement, and inventory, ensuring accurate documentation for grant and institutional audits.
• Prepare and submit progress reports, success stories, and performance summaries for internal and external stakeholders.

Student Success and Support:

• Provide technical assistance or mentoring resources to students throughout their business training journey.
• Identify and assist at-risk students, implementing early interventions to improve retention and completion.
• Facilitate career readiness workshops, mock interviews, and employer networking events in partnership with Career Services.

Other Duties:

• Participate actively in the Business Innovation Center and institutional meetings to support cross-departmental communication and planning.
• Contribute to the continuous improvement of the Business Innovation Center operations and program expansion efforts.
• Perform other related duties as assigned by the Director of the Business Innovation Center to advance departmental and institutional goals.

Requirements:

Qualifications:

• Bachelor's degree in business administration, Marketing, Communications, or a related field.
• 1-3 years of experience in program coordination, event management, or administrative support, ideally within an innovation, startup, or academic environment.
• Mastery of Microsoft Office Suite and experience with project management tools (e.g., Asana, Trello) or CRM systems.
• Strong interpersonal communication, exceptional organizational abilities, and a "growth mindset" to thrive in fast-paced, evolving settings.

Additional Information:

Location: Roxbury Community College, 1234 Columbus Ave, Boston, MA 02120

Unit Status: Non-Unit

Hours: 37.5 hours per week

Compensation: $80,000 - $90,000

Expected Start Date: April 2026

Application Deadline: Until filled

Application Instructions:

All applicants must apply online by submitting:

• Cover Letter
• Resume
• (3) Professional References

Successful applicants will be required to complete a Criminal Offender Record Information (CORI/SORI) request.

After completing all the steps above, please go back into the newly created account and double check that your resume and cover letter uploaded as you intended.

Roxbury Community College understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact Pat Noel, ADA Coordinator, at 857-701-1290 or [email protected] .

The Massachusetts Board of Higher Education - Roxbury Community College is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, The Massachusetts Board of Higher Education - Roxbury Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Roxbury Community College only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you do not have access to a computer, please contact Human Resources at [email protected] .