Workplace Experience Coordinator
Job Description
Job Description
We are looking for a detail-oriented and service-oriented ON CALL Workplace Experience Coordinator to join our team on a contract basis in Boston, Massachusetts. This role requires exceptional interpersonal skills, a detail-oriented demeanor, and the ability to adapt to varying tasks in a fast-paced environment. Ideal candidates will bring experience from customer-facing roles in luxury settings, such as hotels, coffee shops, or airlines.
Responsibilities:
• Greet and assist visitors with courtesy and warmth, ensuring a positive experience.
• Handle food and beverage setup and breakdown for meetings, maintaining high standards of cleanliness and presentation.
• Operate and maintain coffee machines, including performing cleaning cycles and refilling supplies.
• Manage standard front desk duties, such as answering inbound calls and providing clerical support.
• Utilize Slack and Microsoft Office tools to communicate effectively and manage tasks.
• Maintain a detail-oriented appearance and adhere to business dress code standards.
• Provide same-day support when needed, demonstrating flexibility and responsiveness.
• Coordinate with team members to ensure seamless operations and problem-solving during busy periods.
• Proven experience in customer-facing roles, such as receptionist, concierge, or similar positions.• Familiarity with food and beverage handling, including setup and cleanup for meetings.
• Competency in using Microsoft Office applications; Slack experience is preferred.
• Ability to maintain composure and confidence under pressure.
• Strong organizational and multitasking skills.
• Availability to work on an on-call basis, including same-day assignments.
• Commitment to detail-oriented presentation and adherence to dress code standards.
• Willingness to complete background checks and drug testing as part of the onboarding process.
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