PC Technician 1

Job Description
Whalley Computer Associates, Inc is seeking a PC Technician. The PC Technician positions are in WCA’s
Southwick production facility and offer a wide range of responsibilities including assembling and configuring
electronic devices and computers prior to customer deployment. Projects can range from small scale with
many technical requirements, to very large scale where efficiency and accuracy are required to stay on
schedule.

Responsibilities:

• Assemble electronic devices and technology equipment using various tools
• Image and configure devices prior to deployment to customer locations

o Point of sale equipment, PC’s, laptops, servers, racks, switches, firewalls, printers, scanners,
security cameras, wireless devices, and more

• Prepare, package, and ship equipment for optimal out of box customer experience
• Inspect, repair, and clean legacy equipment returned from customer locations
• Follow documented configuration processes to ensure accuracy and consistency
• Work efficiently to meet production schedules and performance targets

Qualifications:

• Excellent written and verbal communication skills
• Team players with positive attitude
• Technical knowledge and training in computer hardware & operatng systems preferred
• Motivated individuals that thrive in a fast-paced production environment
• Great attention to detail and pride in accuracy
• Computer skills of 30 WPM minimum (tested)
• Lifting requirement of 50+ lbs
• Must be able to pass a background check (signed release needed)
• Must be eligible to work in the US without sponsorship

Salary & Benefits
WCA offers competitive pay rates based on experience and ability. Full time positions include health insurance,
dental insurance, paid vacation and personal time, holiday pay, 401K with company match, and long-term
disability.

Location: Southwick, MA (WCA Headquarters)

Hours: Monday- Friday, 8:30am-5:00pm

Apply: Email cover letter and resume in PDF format to [email protected]

Rate: $18/hr

Posting: 01/22/26

About Whalley Computer Associates (WCA)
Founded in 1979, WCA has become one of the largest independent technology providers in North America. WCA
employs 140 computer professionals in Southwick, Westfield, and Milford Massachusetts as well as Nijmegen,
Netherlands. WCA is seeking team players with positive attitudes and plenty of drive. This is a fast-paced
environment in which you will be an essential part of the team. We are looking for people who are motivated,
enthusiastic and who will align themselves with our mission.

Equal Opportunity:
WCA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: WCA is
committed to the principle of equal employment opportunity for all employees and to providing employees with
a work environment free of discrimination and harassment. All employment decisions at WCA are based on
business needs, job requirements and individual qualifications, without regard to race, color, religion or belief,
national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV
Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status,
past or present military service, family medical history or genetic information, family or parental status, or any
other status protected by the laws or regulations in the locations where we operate. WCA will not tolerate
discrimination or harassment based on any of these characteristics.