Artificial intelligence

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Ready to help us transform healthcare? Bring your true colors to blue.

In this role, you will be fully embedded within our innovative AI Lab, joining a collaborative team that is pioneering the future of healthcare technology. Your role, mentorship, and day-to-day responsibilities will be centered within the AI Lab, giving you a home base in our central innovation hub. This unique position, while aligned with a key business Value Stream, provides a broader perspective on how advanced AI is applied across the organization to solve real-world challenges.

You Will Gain Exposure To These Functional Areas

• Generative AI Application Development
• Agentic AI Systems and Frameworks
• Full Software Development Lifecycle (SDLC)
• DevOps, Collaboration, and Project Tracking
• API and Service Integration

Specific Responsibilities

• Develop, test, and deploy Generative AI applications and prototypes using the Google Cloud Platform (GCP), with a focus on Vertex AI.
• Build and refine AI agents and AI-powered solutions using Gemini Enterprise and the Python-based Agent Development Kit (ADK).
• Collaborate with the AI Lab team on the full software development lifecycle, from conceptualization and design to implementation and testing.
• Manage source code, track project progress, and facilitate team collaboration using GitLab for version control as well as Jira and Confluence.
• Design and integrate services and applications using OpenAPI standards and GCP integration connectors to ensure robust and scalable solutions.

What Skills You Will Learn

• Active participation in the strategic development process for AI solutions, including developing goals, objectives, and processes.
• How to engage professionally in a fast-paced, collaborative technology environment.
• Gain hands-on experience with enterprise-grade development and collaboration tools (GitLab, Jira, Confluence).
• Application of modern software development practices within a corporate framework, including robust, scalable solution design.

Qualifications

Required Qualifications:

• Currently pursuing a degree in Artificial Intelligence, Computer Science, Software Engineering, or a related technical field.
• Strong programming skills, with proficiency in Python.
• General knowledge of software development practices and version control.
• Able to maintain a high level of confidentiality.
• Effective oral and written communication skills.

Optional Qualifications

• Experience with cloud platforms, particularly Google Cloud Platform (GCP) and its AI/ML services (like Vertex AI).
• Familiarity with project management and documentation tools like Jira and Confluence.
• Understanding of API design principles and standards, such as REST and OpenAPI.
• Understanding of communication protocols such as A2A and MCP.
• An interest in Artificial Intelligence, Machine Learning, and especially Generative AI, through projects, coursework, or self-study.

Minimum Education Requirements

High school degree or equivalent required unless otherwise noted above

LocationBostonTime TypeFull time

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

WHY Blue Cross Blue Shield of MA?

We understand that the confidence gap ( and imposter syndrome ( can prevent amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.

As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture ( page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our Talent Community ( to stay “in the know” on all things Blue.

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work ( " Page.

Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power , Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 75 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates.

Our Commitment to You

We are committed to investing in your development and providing the necessary resources to enable your success. We are dedicated to creating a refreshing and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path. We take pride in our diverse, community-centric, wellness-focused culture and believe every member of our team deserves to enjoy a positive work-life balance.

Blue Cross Blue Shield of Massachusetts is an Equal Employment Employer - veterans/disability. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law.

Blue Cross Blue Shield of Massachusetts will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Blue Cross Blue Shield of Massachusetts's legal duty to furnish information.

If you have questions about this posting, please contact [email protected]