IT Support Specialist
Our client is a technology consulting firm seeking an IT Support Specialist to provide technical support to their team of 100+ employees. This role is ideal for someone who enjoys solving problems and helping people get the most out of their technology.
You'll troubleshoot hardware and software issues, manage user accounts, and support the day-to-day IT operations of the company.Responsibilities
- Provide first-line technical support for hardware, software, and network issues
- Set up and configure laptops, desktops, and mobile devices for new hires
- Manage user accounts and permissions in Active Directory and Microsoft 365
- Troubleshoot VPN, email, and connectivity issues
- Maintain IT asset inventory and track equipment assignments
- Install software updates and security patches
- Document common issues and solutions in the knowledge base
- Escalate complex issues to senior IT staff as needed
Requirements
- 1+ year of experience in IT support or help desk role
- Familiarity with Windows, macOS, and Microsoft 365 administration
- Basic understanding of networking concepts and TCP/IP
- Experience with Active Directory and user account management
- Strong troubleshooting and problem-solving skills
- Excellent communication and customer service abilities
- CompTIA A+ or similar certification is a plus
- Bachelor's degree in IT, Computer Science, or related field preferred
Benefits
- Competitive salary with annual reviews
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Certification reimbursement program
- Free snacks and weekly team lunches
- Public transit accessible location
- Path to Systems Administrator role
Job Type: Full-Time | Work Type: On-site | Industry: Information Technology | Experience: Entry
Recommended Jobs
SAP EWM Lead
Job Details SAP/ERP Consultant SAP EWM Lead Location: Danvers, MA Job Category: SAP/ERP Consultant Position Type: Contract Duration: 6 to 12 months Remaining Positions: 1 Responsibi…
Facilities Maintenance Associate
Are you ready to build America’s energy future? Form Energy is an American manufacturing and energy technology company. We’re revolutionizing energy storage with cost-effective, multi-day technology d…
Quality Assurance Associate
Job Responsibilities: Complete and/or review Incoming, In-Process and Final Inspection documentation. (Component Inspection Folders, checklist, release forms, calibration data records etc. I…
Senior Director of Clinical Quality Analytics
POSITION SUMMARY : The Senior Director of Clinical Quality Analytics will have primary responsibility for all data and analytics efforts to support BMCHS’s objectives in improving hospital qual…
Restaurant Server
Boost your career here at the new Margaritaville Resort of Cape Cod . Join our team for a journey filled with island fun, growth, and the spirit of optimal hospitality in an atmosphere of fun, sun,…
Construction CDL Driver / Laborer
CDL Driver / Floor Underlayment Installer - Local Picture your driving and skilled labor experience at work with an industry leader! $25.00 to $30.00 an Hour - Depending on Experience Enjoy …
Senior Field Application Engineer, Embedded Software (US)
Boston, MA, US | Full-time or Part-time | Permanent Salary: $135,000 to $170,000 USD DOE Compensation note: The salary range for this role is broad as we are able to consider varying levels o…
Associate Sports Scheduler
Associate Sports Scheduler Location Acton, MA : TeamsCompete provides youth sport leagues with scheduling and other season support services. Our mission is to reduce the time burdens on leagues throu…
LOCUM Pediatric Cardiac ICU Nurse Practitioner
Top location for LOCUM TENEN Pediatric Cardiac ICU Nurse Practitioner or Physician Assistant. Our locum opportunity in Boston, Mass is with a top pediatric cardiothoracic program in the state and is…
HVAC Project Manager
HVAC Project Manager position in Worcester, MA We are a large, growing mechanical contractor currently hiring a Project Manager in our Massachusetts area. Responsibilities for HVAC Project Mana…