Quality Supervisor

JOB SUMMARY

The Quality Assurance (QA) Supervisor is responsible for ensuring that all cannabis cultivation, harvest, and post-harvest processes meet state regulatory requirements, company SOPs, and industry best practices. This role supervises QA staff, manages compliance documentation, and conducts audits to maintain product quality and facility sanitation. The QA Supervisor partners closely with cultivation and processing teams to identify risks, implement corrective actions, and drive continuous improvement. Success in this role requires strong regulatory knowledge, leadership skills, and the ability to foster a culture of compliance and quality.

ESSENTIAL JOB FUNCTIONS

1. Regulatory & Compliance Oversight - Ensure all cultivation and post-harvest operations comply with Massachusetts Cannabis Control Commission (CCC) cannabis regulations, Good Manufacturing Practices (GMP), and company SOPs.


2. Quality Monitoring & Audits - Lead routine QA inspections of cultivation, harvest, and post-harvest areas; document findings; and enforce corrective actions.


3. Team Leadership - Supervise, train, and support QA technicians to meet performance expectations and maintain accountability.


4. Documentation & Reporting - Maintain accurate and timely records for audits, deviations, corrective actions (CAPA), and regulatory submissions.


5. Continuous Improvement - Collaborate with leadership to develop and implement process improvements to strengthen product quality and compliance.

OTHER JOB RESPONSIBILITES

1. Prepare for and support state regulatory inspections (CCC, DPH) and internal audits.


2. Verify calibration and proper use of QA monitoring equipment.


3. Train employees across departments on SOPs, sanitation, and compliance requirements.


4. Assist with product quality complaints, investigations, and root cause analysis.


5. Promote workplace culture centered on safety, sanitation, compliance, and integrity.

MINIMUM JOB REQUIREMENTS

• Must be 21+ years of age and able to pass a background check


• Must be able to obtain and maintain a state-issued Registered Agent Card.


• High school diploma or GED.


• Minimum 3 years of QA, compliance, or regulatory experience in cannabis, agriculture, food production, or pharmaceutical manufacturing.


• Working knowledge of cannabis regulations, GMP, HACCP, and sanitation protocols.


• Strong supervisory experience with proven ability to train, lead, and hold team members accountable.


• Excellent recordkeeping, organizational, and communication skills.


• Ability to identify risks, conduct investigations, and recommend corrective/preventive actions.

PREFERRED JOB REQUIREMENTS

• Bachelor's degree in biology, horticulture, agronomy, food science, or related field.


• Prior cannabis QA or cultivation experience strongly preferred.


• Familiarity with seed-to-sale tracking systems (e.g., Metrc, BioTrack).


• Experience in regulatory audits, writing technical reports, and managing CAPAs.


• Proficiency with Microsoft Office Suite and QA data management systems.


• Flexibility to work weekends, holidays, or after-hours for regulatory audits or inspections.

COMPANY OVERVIEW

Ascend Wellness Holdings (AWH) is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Illinois, Maryland, Massachusetts, Michigan, New Jersey, Ohio and Pennsylvania. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience. We are looking to build a world-class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patient's lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness by a highly knowledgeable team. A team that is committed to our values, our people, and our communities; we are looking for people who are inspired by our vision and stay dedicated to our mission as we continuously expand.

EEO STATEMENT

Ascend Wellness Holdings, Inc. ("AWH") and its subsidiaries is an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.

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