Sales and Customer Service Coordinator

Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! We’re a rapidly growing, award winning franchise that is not your typical company!

We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout out awards, gift cards and fun social events! We offer paid training and flexible shifts that are perfect for all. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.

Benefits (for full time employees):

• Paid Time Off
• Earned Sick Time
• Paid Holidays
• Health Insurance (eligible on the 1st of the month after 30 days of employment)
• 401k with match (must be at least 21 years old and worked for the company for 12 months)
• Child/Sibling Lesson Discounts
• Flexible hours
• Great pay
• Valuable work experience
• Increased social opportunities

Requirements:

• Ability to work with children
• Customer services skills are a must
• Prior sales experience required
• Must be comfortable with computers and many platforms
• Must be able to work and thrive in a fast paced environment
• Excellent interpersonal communication and organizational skills
• Must pass background examinations (included with training)

Job Position: Sales and Customer Service Coordinator

Reports To: General Manager

FLSA Status: Non-Exempt

Summary: Oversees the quality and success of the sales & service/front desk operations of Goldfish Swim School including sales functions, customer service, retail, vending and workplace employee activities. Provides weekly audits to the General Manager.

Education/Experience: High school diploma or GED is required. Bachelor’s degree preferred. Two or more years previous customer service and/or administrative office experience required. High level computer skills required using Word, Excel and other software systems. Sales Experience required, and prior training of staff members preferred.

Certificates and Licenses: Lifeguard, CPR/AED and First Aid certification required and will be provided during training.

Work Environment: While performing this job, the employee is exposed to heat and humidity occasionally. Noise level is usually moderate.