Lead Software Engineer - Next Best Action

Become a part of our caring community and help us put health first

We are seeking a seasoned Lead Software Engineer to architect and deliver the foundational services that enable real time recommendations to become dependable, auditable, and scalable outcomes. In this position, you will own the design and implementation of the State Machine (managing authoritative state and legal transitions) and Transactional Outbox (ensuring exactly-once intent emission for downstream consumers). Your solutions must be robust, traceable, and maintain high performance under significant concurrency and latency demands.

This role is hands-on, combining technical leadership with active engineering: you will architect systems, set technical standards, mentor peers, and collaborate closely across platform, data, and product teams.

Key Responsibilities

State Machine Architecture

• Define execution lifecycles and business states, implementing strict legal transition guards.

• Ensure deterministic, auditable, and testable state transitions, eliminating hidden state in code.

• Enforce idempotency; design composite idempotency keys to prevent duplicate actions or invalid transitions.

• Support late events and backfills; maintain append-only history and current-state projections for efficient retrieval.

• Provide clear APIs for state snapshots, transitions, and feedback events.

Transactional Outbox Implementation

• Apply the Transactional Outbox pattern, encompassing atomic persist-and-publish, idempotency keys, retry/backoff logic, and dead-letter queue management.

• Establish robust contracts for downstream executors and manage ingestion of delivery receipts.

• Guarantee exactly-once effects through idempotent consumers and deduplication strategies.

Data Modeling, ORM, and Storage Leadership

• Design relational schemas for transition logs, current-state projections, and outbox records, focusing on correctness and scalability.

• Implement composite constraints, foreign keys, upserts, and optimized indexing/partitioning for high-throughput scenarios.

• Define transaction boundaries and isolation levels to prevent data anomalies.

• Lead zero-downtime migrations using Liquibase or Flyway, utilizing forward/backward-compatible rollout strategies.

• Employ TypeORM or JPA/Hibernate/jOOQ pragmatically, and optimize query performance as needed.

• Build resilient projections and caches; leverage CDC tools (e.g., Debezium) for safe reprocessing.

Distributed Systems and Concurrency

• Architect systems for correctness amid concurrent updates, partitions, and partial failures.

• Apply advanced knowledge of event ordering, idempotency, retries, and backpressure management.

• Balance consistency and reliability with performance objectives.

Observability, Audit, and Operations

• Instrument systems for tracing, metrics, and structured logs; develop dashboards monitoring key system indicators.

• Build replay tools and maintain immutable audit trails for compliance and incident response.

• Own runbooks and operational practices for issue resolution and system health.

Collaboration and Technical Mentorship

• Partner with decision-service owners, ensuring statelessness and side-effect-free integration.

• Collaborate with channel teams on event schema, delivery receipt, and failure semantics.

• Lead design reviews and establish standards for contract-first development, migrations, and idempotent patterns.

• Mentor engineers on data modeling, concurrency, ORM/JPA best practices, and observability; foster a culture of rigorous testing and code review.

Responsible AI-Assisted Engineering

• Utilize AI tools to expedite scaffolding, testing, migration, and documentation.

• Ensure that core business logic and correctness remain human-authored and subject to thorough review.

Working Principles

• Maintain strict separation of concerns between decision services and state management components.

• Enforce idempotency across all code and schema layers.

• Achieve exactly-once intent through robust transport and consumer logic.

• Guarantee traceable audit and replay capabilities.

• Adhere to privacy and compliance standards, including consent management, secure logging, encryption, and role-based access.

Use your skills to make an impact

Required Qualifications

• Minimum of 8 years in backend/platform service development; at least 3 years in a senior or lead role overseeing mission-critical systems.

• Advanced proficiency in Node.js/TypeScript, Python, and/or Java/Kotlin.

• Direct experience with Transactional Outbox patterns, idempotent consumers, and exactly-once delivery mechanisms.

• Strong expertise in relational modeling (Postgres/MySQL), query optimization, and partitioning.

• Skilled in TypeORM (Node.js) and/or JPA/Hibernate/jOOQ (Java/Kotlin); experienced in zero-downtime migrations.

• Deep understanding of transactions, isolation levels, locking, and backpressure in high-throughput environments.

• Experience developing contract-first APIs (OpenAPI), managing schema versioning, and ensuring backward compatibility.

Preferred Qualifications

• Experience with stateful pipelines for notifications, fulfillment, or workflow engines.

• Familiarity with CDC (e.g., Debezium), CQRS, event sourcing, outbox-poller architectures.

• Operated in regulated or mission-critical domains (healthcare, finance, telco).

• Experience with OpenTelemetry, SRE practices (error budgets/SLOs), and on-call operations.

Additional Information

SSN Alert Statement

Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana's secure website.

WAH Internet Statement

To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.

Satellite, cellular and microwave connection can be used only if approved by leadership.

Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$129,300 - $177,800 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 03-19-2026

About us

Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our