HVACR Field Service Specialist — Residential & Light Commercial

Join Us in Dedham, MA

Picture your day: you pick up your first assignment, load the truck with the right parts, and head to a nearby client. You greet the homeowner or facilities manager, listen closely to their concerns, and get to work. With meters in hand and a sharp eye for detail, you diagnose the issue, explain clear options, and restore comfort. Before you leave, you document the visit, recommend proactive maintenance, and ensure the workspace is safe and spotless. Then it’s on to the next call—another opportunity to solve problems and earn trust.

What You’ll Handle

• Perform scheduled maintenance and corrective repairs on a variety of HVAC systems—heating, cooling, and ventilation.
• Diagnose faults and troubleshoot performance issues; implement reliable fixes.
• Install new HVAC equipment and verify proper configuration and operation.
• Communicate service findings and recommendations to clients in a straightforward, customer-friendly way.
• Accurately record service activities, repairs made, and maintenance completed.
• Follow all safety procedures and applicable regulations while on the job.
• Keep current with industry developments and evolving HVAC technologies.

What You Bring

• High school diploma or equivalent; HVAC technical training preferred.
• Valid HVAC technician license with relevant certifications.
• Demonstrated experience in HVAC service or a closely related role.
• Strong command of HVAC systems, tools, diagnostic instruments, and installation practices.
• Proven problem-solving ability and meticulous attention to detail.
• Comfort working independently in the field and collaborating with a team.
• Clear communication skills and a customer-first mindset.
• Flexibility to support calls during evenings and weekends when needed.

Technical Strengths

• HVACR systems expertise
• Mechanical troubleshooting
• Service and installation of HVAC equipment
• Preventive maintenance practices
• System diagnostics and troubleshooting
• HVAC repairs
• General maintenance and repair aptitude