Clinical Trials Site Director

At Headlands Research, we are dedicated to enhancing clinical trial delivery within our communities. As a leading network of advanced clinical trial sites, we leverage cutting-edge technology and exceptional support services to broaden outreach and participation. Founded in 2018, our rapidly growing company currently operates 20+ sites across the US and Canada, with plans for further expansion.

This position is based onsite in Plymouth, MA and is a full-time role. You can read more about us at headlandsresearch.com.

The Role

The Site Director’s role is to implement operational processes and systems to ensure the highest level of patient satisfaction and quality of data. The Director also coaches and mentors all the site staff so that each can reach their highest potential and contribute to a strong performing team. In addition, Site Director is the champion for screening, patient retention, and meeting or exceeding the monthly enrollment and financial targets. The Site Director is also responsible for budgeting and tracking site financials & key performance indicators.

Responsibilities

• Oversee financial and contractual performance on studies


• Maintain strong relationship and work as liaison between clinical team and Sponsor/Contract Research Organization (CRO)


• Verify and update study budgets


• Invoice and apply payments from Sponsor/CRO


• Reconcile study throughout


• Conduct Month-End processes – revenue recognition, AR reporting, reconciliation, and billing


• Prepare and follow up on Accounts Receivable Statements


• Accountability for DSO and invoicing metrics


• Perform financial analysis and reporting


• Manage projects within owned accounts, or across sites in financial area


• Perform other duties as assigned

Requirements :

• Bachelor’s degree


• 3+ years of experience in clinical trials as a primary study coordinator, data structuring, or project coordination


• 3+ years management


• Healthcare or research experience preferred


• Detail-oriented


• Strong critical thinking skills


• Strong ability to multitask


• Strong computer skills


• Ability to communicate clearly and effectively (written and oral)


• Excellent interpersonal and customer service skills