Learning and Development Specialist

Location

Atlanta, Boston, Chicago, Houston, Los Angeles, New York, San Francisco

Job Description

About L.E.K. Consulting

L.E.K. Consulting is one of the premier strategy consulting firms worldwide. At L.E.K., we are passionate about helping our clients succeed with breakthrough insights that drive real impact. Our clients view us as trusted partners that help address their most pressing challenges and biggest opportunities.

We bring together the rigor of data-driven analysis with the creativity and curiosity of a collaborative team. By hiring exceptional people and fostering a culture of ownership, inclusion, and continuous learning, we develop leaders who thrive on challenge and bring energy and optimism to every engagement. Founded in 1983, L.E.K. employs more than 2,200 professionals across five continents, and is consistently recognized as one of the industry’s best firms to work for. For more information, visit lek.com.

Overview Of The Learning And Development Specialist Role

A key part of L.E.K.’s mission is a commitment to the professional development of our staff. Reporting to the Senior Learning and Development (L&D) Manager, the Learning and Development Specialist is responsible for leading the development and growth of L.E.K.’s curriculum. They will own the curriculum and engage with collaborators in drafting new session content as well as training consulting staff instructor to leverage best practices in teaching methods. The L&D Specialist will collaborate with the L&D Senior Specialist, who is responsible in executing learning@LEK training operations, to deliver our robust training programs. We offer over 150 learning experiences to over 900+ Americas-based staff at all levels and roles at the firm and have set aggressive goals to bolster the professional development of our staff. This position exists within the HR organization. This role will require the ability to collaborate with multiple stakeholders as well as interact and build trusted relationships across all levels of the firm, including international counterparts.

Key Responsibilities Of The Learning And Development Specialist Include

Curriculum planning and oversight

• Own the end-to-end learning@LEK curriculum across levels and roles (Consulting and Core Services), including learning objectives, sequencing, modalities, and timing by cohort
• Partner with the Senior L&D Manager to maintain a prioritized curriculum roadmap that balances strategic build, refresh, and delivery-driven improvements
• Translate role expectations and performance standards into curriculum design requirements and learning outcomes
• Establish and maintain instructional design standards (learning objectives, activity design, facilitator guidance, and assessment where appropriate)

Content development leadership

• Lead the design of core program and session experiences (run-of-show, activities, facilitator guidance, participant materials), ensuring alignment to adult learning best practices
• Direct and quality check work produced by content development colleagues, temporary project teams, and guest authors; provide clear briefs, exemplars, and actionable feedback
• Ensure materials are version-controlled, current, and easy for instructors to use (including clear facilitation notes and timing)
• Coordinate with the Senior L&D Specialist to ensure updated content is integrated into the training calendar and delivered with the right materials, instructions, and pre-work

Instructor program ownership

• Own and execute the train-the-trainer (instructor prep) program to prepare staff instructors to deliver impactful learning experiences across delivery formats (in-person, virtual, and milestone/off-site programs)
• Influence and motivate instructors, many of whom have deep topic expertise but limited formal teaching experience; build confidence and capability through coaching and practice
• Develop and deploy instructor tools and supports
• Attract, cultivate, train, reward, celebrate, and manage a panel of committed instructors in partnership with the Senior L&D Specialist and program stakeholders
• Collect and synthesize instructor performance feedback (from observation, learner feedback, and debriefs) and provide individualized coaching to improve delivery quality

Learning content systems and publishing

• Maintain and continuously improve learning@LEK content repositories and publishing processes (intranet today; LMS readiness and migration planning as applicable).
• Maintain relationships with learning content vendors; evaluate and recommend new vendors/tools that expand modality options (for example, asynchronous learning).
• Partner with stakeholders to ensure assets are accessible, discoverable, and aligned with branding and usability standards

Training delivery and operations

• Attend and observe training delivery, coaching instructors and supporting learners to maximize learning in the moment
• With the L&D Senior Specialist, maintain L&D systems and tools, ensuring optimal functionality and scalability to support learning initiatives (e.g., Outlook training calendar, intranet pages, content catalogue, and staff data)
• With the L&D Senior Specialist, provide on-the-ground support for training events, including but not limited to: setting up training; greeting and checking in attendees; coordinating with event planners and AV team; attending team building and social events
• Monitor engagement in virtual and vendor-led training to ensure engagement, adoption, and success

Measurement and continuous improvement

• Partner with the Senior L&D Manager to ensure learning@LEK programs produce results and exceed expectations of key stakeholders
• Define and monitor metrics on course quality, instructor effectiveness, and learning experience health; synthesize insights into clear improvement actions
• Run structured post-program debriefs with delivery leads and instructors; convert findings into prioritized content improvements and updates, and carry those improvements forward

HR and firm citizenship

• Support broader HR goals and firm initiatives as needed
• Maintain strict confidentiality with HR information
• Demonstrate professionalism, integrity, and a collaborative mindset; build trusted relationships across levels and geographies

Qualifications/job Requirements

• Bachelor's degree required
• 2-3 years of instructional design and teaching/training experience, ideally in a professional services environment
• Strong knowledge of adult learning principles and demonstrated ability to apply them in practice
• Experience leading and providing feedback to instructional content developers, including collaboration with global teammates
• Experience developing on-demand learning materials (for example, LMS content, scripts, video, job aids, and reference guides)
• Exceptional organization and project management skills; able to manage multiple competing priorities
• Clear, concise written and verbal communication; comfortable influencing without authority
• High proficiency in Outlook, Excel, Word, and PowerPoint
• Experience in Articulate or similar content authoring system highly preferred
• Willingness to travel 25% annually to support milestone/off-site programs and instructor readiness, as needed

For more information and to apply, go to 

• L.E.K. Consulting is an Equal Opportunity Employer
• L.E.K. Consulting has a hybrid work model in place for our U.S. offices
• In California, Illinois, Massachusetts and New York the base salary is between $70,000 - $85,000 (USD); placement within this range will vary based on experience and skill level. L.E.K. also offers a performance bonus, profit sharing and other benefits
• Applicants for this position must be legally authorized to work in the United States on a permanent basis without the need for employer sponsorship. Unfortunately, we are unable to consider candidates requiring sponsorship for visas, including but not limited to TN, H1-B, F-1, STEM OPT/CPT, or any other work authorization