Intensive Care Coordinator (Bilingual Spanish)

NORTH SUFFOLK COMMUNITY SERVICES INC
Revere, MA

Job Description

Job Description

North Suffolk is looking for Care Coordinators to join our team! Be proud of what you do! Develop your clinical skills in a supportive team environment, and gain experience that you will use for the rest of your career. Our goal is to ensure that children with behavioral/emotional needs, and their families, become independent within their own communities. The Intensive Care Coordinator (ICC) position is not only about coordination, it is also assessing and identifying the underlying needs of the youth through regular contact with the family in order to make a direct positive impact in their lives using the Wraparound Service Model. We support families to recognize small areas of progress that builds into major changes. For each family that you work with, you will not only be the key contact for the youth’s providers, you will also be creating an individualized roadmap that guides uniform treatment among the team. As the contact, you will collaborate with multi-disciplinary teams such as PCP, school, DCF, Outpatient therapists and other mental health and/or medical providers.

This position is a unique opportunity to network, develop community connections, and get exposure to diverse mental health, medical, and educational systems. If your passion lies in making small changes that will create a big impact, we want to talk to you!

Bachelor's Level starting salary: $47,212
Master's Level starting salary: $58,000
Language Differential: $5,000, Spanish speaking strongly preferred!

What You’ll Do:

  • Gather information for the completion of strengths based comprehensive home-based assessments.
  • Support with the identification and development of natural supports within the family’s network
  • Facilitate regular Care Planning Team meetings
  • Develop a youth and family centered Individual Care Plan (ICP) that supports the achievement of goals identified with the family’s voice and choice in conjunction with the care providers, natural supports and other identified team members.
  • Maintain regular contact with the youth, family and other providers in the youth’s life by phone, community meetings or home visits to ensure implementation of the ICP.
  • Provide education, advocacy and support to youth and families navigating through any of the child/family-serving systems
  • Identify and connect youth and families to additional supports and services in the community through referral and coordination of care
  • Develop a risk management/safety plan and provide as needed crisis support, as well as coordination with the Mobile Crisis Intervention team.

What You'll Need:

  • Education:
    • Bachelor’s degree in relevant mental health field REQUIRED (including but not restricted to, counseling, family therapy, social work, psychology, etc.)
    • Master's degree preferred.
  • Experience:
    • Minimum of two (2) years experience working with families with Serious and Emotionally Disturbed (SED) children and adolescents.
    • Familiarity with child & youth serving programs preferred.
  • Skills:
    • Must have or be able to acquire Child and Adolescent Needs and Strengths (CANS) certification within first month of employment.
    • Must have Driver’s License and reliable automobile.
    • Ideal candidate must thrive in fast paced work environments; have strong attention to detail, and demonstrate strong organization and multitasking skills.
    • Bilingual candidates strongly encouraged to apply! We offer a $5000 language differential pay! Please note language skills on your resume

Competitive & Comprehensive Benefits:

  • Paid Time Off – Two weeks’ Vacation per year (three weeks after 1 year of service), 12 Sick Days per year, and 11 Paid Holidays per year
  • Eligible employer for the Public Service Loan Forgiveness program
  • North Suffolk qualifies as an H-1B Cap-Exempt employer (for eligible positions)
  • North Suffolk offers visa and permanent resident card support to active employees
  • Health & Dental Insurance, with generous employer contribution
  • Employer Paid Life Insurance
  • 403 (b) Retirement Plan with employer matching
  • Voluntary Short and Long Term Disability Insurance
  • Medical & Dependent Care Flexible Spending Accounts
  • Access to Credit Union Banking
  • Access to State Tuition Remission Program (Worksite Specific)
  • Employee Referral Bonus Program
  • Discounted Movie Tickets
  • Comprehensive Training Program
  • Internal Advancement Opportunities

#INDNS

Posted 2025-07-29

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