Administrative Assistant - Personal Care Management Program, Bilingual English/Spanish

Greater Springfield Senior Services, Inc. (GSSSI)
Springfield, MA

Job Description

Job Description

Full-time, 35 hours/week

NOT Remote

Are you highly organized and enjoy a variety of general office tasks?

This position is responsible for assigned administrative support clerical administrative functions for the Personal Care Management (PCM) Program.

  • Accurately process, maintain and archive departmental and consumer records via manual and/or computerized means in accordance with program/system requirements.
  • Produce and maintain statistical/tracking data, and other specifications as directed. Follow up as required.
  • Maintain strong working knowledge of PCM Program funding sources, including MassHealth, SCO, and One Cares and understand how each funding source directs the scope/manner in which PCM Program services are delivered.
  • Type correspondence and reports necessary to maintain the Program(s).
  • Use table formatting in word processing and spreadsheet applications as needed.
  • Utilize telephone, email, and fax machines as needed for Program communications.
  • Serve as primary and secondary back-up as assigned for other members of the Client Services Administration Department.
  • Perform other secretarial/clerical duties as assigned.
  • Attend in-services, trainings and meetings as required.
  • Participate in departmental computer troubleshooting/operations sessions.
  • Work both independently and interdependently as part of a team.

Minimum Education and Experience

  • HS Diploma or equivalent
  • Requires two years' general office experience
  • Requires English/Spanish Fluency

Job Posted by ApplicantPro
Posted 2025-07-27

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