Rapid Rehousing & Homeless Prevention Case Manager (SSVF)- Springfield, MA

Veterans Inc.
Springfield, MA

Job Description

Job Description

Veterans Inc, the largest provider of services to veterans and their families throughout New England, is looking for a professional, highly motivated, goal-oriented, skilled, and hardworking individual to fill the Rapid Rehousing and Homeless Prevention Case Manager position and become a valued member of Veterans Inc. team!

The SSVF (Supportive Services for Veterans and Families) Case Manager is responsible for delivering supportive services to veterans in the areas of homelessness prevention, rapid rehousing, outreach, and permanent housing placement for veterans and their families enrolled in Veterans Inc. programs. This position is based out of our Springfield, MA location and all duties would be performed throughout the designated territory's surrounding cities and towns.

The qualified candidate must have substantial experience working in a human services setting with homeless individuals, a dependable work ethic, and the ability to multi-task and prioritize.

WHAT YOU'LL BE RESPONSIBLE FOR DAY TO DAY:

  • Performs initial intake and assessments of all veterans for acceptance into Veterans Inc. programs.
  • Develops individualized service plans for homelessness prevention and or rapid rehousing based on veterans input, interests, and needs. Coordinates veterans' participation in the agency programs.
  • Assists veterans with researching and accessing needed services including VA benefits, employment training/placement , educational support, counseling, housing, medical services and other public benefits such as health care services, daily living services, personal financial planning services, transportation, fiduciary and payee services, legal services, child care, housing counseling services, and temporary financial assistance.
  • Tracks and reports case management progress through case notes and conferences with Program Manager and coordinates with all funding sources.
  • Completes record keeping/documentation responsibilities and compiles data for monthly reporting into the agency database.
  • Conducts outreach activities to market Veterans Inc. programs and engage new referral sources.

WHAT YOU MUST HAVE:

  • Bachelor's degree in Human Services, Social Work or other related field required.
  • Minimum of two years' experience in Human Services, Vocational Rehabilitation, and Counseling, Social Work or relevant area required.
  • Experience working in a human services setting or with veteran population
  • Must be able to pass a CORI background records check.
  • Compliance with Veterans Inc. COVID-19 Vaccination Policy. Religious and Medical Exemptions are considered.

WHAT WE CAN OFFER YOU:

  • Comprehensive Benefits Package for FT employees includes:
  • BCBS Medical, Dental, and Vision Insurance
  • Employer Paid Short and Long-Term Disability and Life Insurance.
  • $2500 Medical Opt-Out program if you have medical coverage through another source.
  • Retirement Plan (403B) with a $2000 Match
  • Flexible Spending Accounts
  • Tuition Reimbursement Program
  • Paid Parental Leave

For more information, or to apply now; visit our website. Please do not mail, email, or fax your cover letter/resume as we are limited to only accepting completed applications through our career page. Mailed, emailed, or faxed cover letter, resume, and applications will not be reviewed.

Veterans Inc. is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status. If you need assistance completing an application please contact [email protected] .

We do not accept unsolicited resumes from agencies. Agencies are requested not to contact Veterans Inc. with recruiting inquiries.

Posted 2025-07-28

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