Services coordinator

Survivor Outreach Services Coordinator
Starting Salary Range: $65,000-$72,100/year

Location: Louis D. Brown Peace Institute, Dorchester, MA

The Louis D. Brown Peace Institute (LDBPI) is a center of healing, teaching, and learning for families and communities dealing with murder, trauma, grief, and loss. We aim to transform society’s response to homicide, ensuring all families are treated with dignity and compassion. Founded in 1994 after the murder of Dorchester resident, Louis D. Brown, the LDBPI is recognized across the state and country for the best practices in the field of homicide response. With over 30 years of experience, the LDBPI continues to innovate and grow.

Role Summary
We seek a bilingual Survivor Outreach Services (SOS) Coordinator dedicated to meeting the unique needs of families impacted by murder. The ideal candidate will be collaborative, communicative, and experienced in serving diverse communities. This SOS Coordinator will report to the Director of Survivor Outreach Services and work closely with other Coordinators and program staff. The desired start date for this position is February 23, 2026.

Responsibilities

• Provide a safe meeting place for families within 24-72 hours of a homicide to address practical needs of survivors from death notification to funerals.
• Conduct survivor intakes through in-person, virtual, or telephone sessions.
• Maintain consistent communication with families to assess needs, monitor progress, develop and monitor long-term plans for survivors’ healing and provide advocacy as needed.
• Collaborate with other service providers for mental health services, housing, financial resources, etc.
• Advocate for clients’ rights under the MA Victims Bill of Rights and MA Bereavement Leave Act.
• Update and maintain case documentation.
• Attend relevant meetings and community events.
• Commitment to LDBPI’s mission, values, and the seven Principles of Peace; promote the mission and
• vision of the LDBPI in individual conversations and at events and meetings.
• Support organization’s annual events such as the Mother’s Day Walk for Peace, Peace B’Que, and Survivors of Homicide Victims Awareness Month.

Qualifications & Skills

• Minimum 3 years of experience in human services, case management, and/or advocacy.
• Bilingual (English/Spanish) communication skills are required for this role to effectively serve our Spanish-speaking survivors
• Highly organized, resourceful, and proactive with excellent communication skills.
• Proficient in MS Word, MS Excel, Google applications, and internet research.
• Strong administrative skills, including record-keeping and data entry.
• Ability to work independently and as part of a team with diverse populations.
• Ability to maintain confidentiality and handle sensitive information.
• Detail-oriented and capable of managing multiple cases.
• Ability to motivate and adapt long-term plans for survivors.
• Possess social and racial justice perspective.
• Effective decision-making in complex client matters.
• Strong relationship-building skills with diverse groups.
• Effective public speaking skills.
• Experience providing culturally responsive services to diverse community members, particularly with Latino/a/x populations

Desired Qualifications

• Experience with the Department of Children & Families.
• Some formal clinical training and education.

Time Commitment
Full-time, 40 hours/week position, including some evening and weekend work.

Benefits

• Medical, 401K, Aflac plans, paid vacation, PTO, flex time, paid holidays, annual self-care stipend, and professional development opportunities.
• Opportunities for contribution and learning within a community-based, survivor-led organization.
• Networking with providers in trauma response, homicide bereavement, and healing.
• Extensive training in LDBPI’s survivor-based model.

To Apply
Email cover letter and resume, including two professional references, to [email protected] by November 21, 2025 . Include the position title and your full name in the email’s subject line. Only complete applications will be considered, and only qualified candidates will be contacted. No phone calls, please.

The Louis D. Brown Peace Institute is an equal opportunity employer and does not discriminate based on race, ethnicity, sexual orientation, nationality, ability, age, gender identity or gender expression or any other characteristic protected by federal, state or local laws. We celebrate diversity and are committed to creating an inclusive environment for all consultants and employees.