2nd SHIFT - MFG Production Lead, Robotics Manufacturing & Technical Operations

Amazon.com Services LLC
Westborough, MA

DESCRIPTION

NOTE: 2nd shift role 3pm to 1130p Mon-Fri

Are you inspired by innovation? Do you enjoy solving problems in a fast-paced, hands-on environment? Do you thrive when leading teams and improving processes? If so, you’ll be right at home with Amazon Robotics.

Amazon Robotics (AR) is Amazon’s industrial automation and robotics manufacturing arm, producing high-quality robotic systems that power fulfillment and transportation centers across the globe. Our Operations team works closely with Engineering, Quality, and Supply Chain teams to deliver solutions to our customers.

We are seeking a highly motivated Manufacturing Lead to support and lead a team in areas such as electro-mechanical assembly, test, material handling, pack, and ship. The Production Lead is a hands-on process leader responsible for coordinating daily production activities, troubleshooting process issues, and driving continuous improvement within their area of responsibility.

Key job responsibilities
• Lead a team of technicians and associates to execute daily manufacturing operations in accordance with Standard Operating Procedures (SOPs), quality standards, and safety guidelines.
• Act as the primary point of contact for real-time process issues; troubleshoot and escalate when necessary.
• Plan, assign, and prioritize tasks to meet production goals and schedule adherence, ensuring effective shift handoffs and end-of-shift reporting.
• Provide direct coaching and training to team members, contributing to onboarding and ongoing skills development. Develop and implement training plans within your department.
• Maintain and update training documents and visual work instructions; validate SOP effectiveness and drive updates when deviations are identified.
• Proactively identify and lead process improvement initiatives (e.g., 6S, safety, Kaizen), using data collection and root cause analysis to drive results.
• Review team output for quality and adherence to production specifications; ensure metrics are met across individual and team performance.
• Facilitate daily stand-up meetings and ensure alignment with cross-functional teams to support shift readiness and performance.
• Foster a culture of safety by modeling best practices, escalating hazards, and ensuring compliance with site safety protocols.
• Support strategic initiatives and continuous improvement projects within the manufacturing team.
NOTE: 2nd shift role 3pm to 1130p Mon-Fri

A day in the life
Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
6+

BASIC QUALIFICATIONS

• 4+ years in a manufacturing, production, or assembly environment.
• 2+ years in a lead or supervisory role, managing production activities or supporting a team.
• Demonstrated ability to read technical documentation, interpret work instructions, and ensure quality adherence.
• Experience with tools, equipment, and systems used in an electro-mechanical manufacturing environment.
Posted 2025-09-26

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