Client Services Administrative Assistant

Mediate Management Company
Boston, MA
Client Services Administrative Assistant Location Boston, MA : About us We are a growing property management company, with 38 years of service, overseeing state-of-the-art and luxury residential buildings across the Boston metro area. We are actively seeking a Client Services administrator to join the MMC Team! Our Client Services team members are the first point of contact for client inquiries and deliver outstanding solutions-based service. Team members develop strong working relationships with clients (internal and external) and learn to understand what our clients need and how we can help them. Client Services work with our property managers to ensure that common questions and concerns are handled in a timely manner by providing support, research, and issue resolution. This position is critical to the overall client experience. Duties include but are not limited to:
  • Working with Microsoft Office Applications such as Outlook, Word, and Excel.
  • Performing general clerical duties (photocopying, scanning, mailing, and filing).
    • Answering and making telephone calls.
    • Reviewing and processing voicemail requests.
    • Drafting and responding to emails.
    • Resolving common property management issues or escalating to a manager/supervisor, as needed.
    • Entering data and preparing reports with accuracy.
    Qualifications/Requirements:
    • Two (2) years of work experience in a customer service or hospitality related role.
    • Ability to follow instructions and effectively communicate both written and verbally.
    • Must be reliable, responsible, honest, and ethical.
    • Must be resourceful in fulfilling client requests.
    • Strong interpersonal skills with the ability to communicate clearly and request more information when needed.
    • Must be able to pass a background check.
    • Proficiency in Microsoft Office Suite (Outlook, Excel, Word).
    • Bachelor's degree, preferred.
    Benefits:
    • $20.00 to $22.00 per hour, commensurate with experience.
    • Medical and dental benefits, eligible on first day of employment.
    • Paid Time Off (PTO).
    • Paid holidays.
    • 401(k) Profit Sharing Plan with company match.
    • Employee Assistance Program (EAP) is available 24 hours a day on weekdays and weekends to employees and family members.
    • Free on-site parking available and MBTA accessible.
    • Employee referral bonus program.
    • Office work environment.
    We sincerely appreciate your interest in employment with Mediate Management Company, Inc. Please rest assured that your application materials have been received. Due to the high volume of response, we are unable to individually acknowledge the receipt of every application or phone call regarding the process. We carefully screen all applications and select candidates whose qualifications best meet our needs. You will be contacted if you are selected to continue in the recruitment process.
Posted 2025-09-10

Recommended Jobs

Personal Assistant

Indulgence Aesthetics LLC
Lowell, MA

Job Description Job Description Benefits: Competitive salary Employee discounts Flexible schedule Training & development Wellness resources Were looking for a whip-smart, high-e…

View Details
Posted 2025-08-31

Facilities Project Manager (Part Time)

Simmons University
Boston, MA

Facilities Project Manager (Part Time) Main Campus - Boston, MA R11370 ABOUT SIMMONS Located in Boston's historic Fenway area, Simmons University has a strong tradition of empowering wome…

View Details
Posted 2025-09-06

Assembler

Andritz
Springfield, MA

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of …

View Details
Posted 2025-08-07

Embedded engineer

TechBiz Global GmbH
Boston, MA

At TechBiz Global , we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Embedded Engineer to join one of our clients' teams . If you're lookin…

View Details
Posted 2025-08-19

Office Manager

SERVPRO of Lynn/Lynnfield/Salem/Peabody/Marblehead
Salem, MA

Job Description Job Description Benefits: ~401(k) matching ~ Bonus based on performance ~ Competitive salary ~ Dental insurance ~ Health insurance ~ Paid time off ~ Profit sharing …

View Details
Posted 2025-08-06

Hospital | RRT

Boston, MA

Travel Contract Registered Respiratory Therapist (RRT) Jobs – Hospital, Boston, MA Advance your respiratory therapy career with a travel contract Registered Respiratory Therapist (RRT) position at …

View Details
Posted 2025-08-29

Equine Veterinary Assistant

Massachusetts Equine Clinic
Uxbridge, MA

Equine Veterinary Assistant Job Summary At Massachusetts Equine Clinic in Uxbridge, MA, our Equine Veterinary Assistants are the vital right hand to our veterinarians—keeping them organized, su…

View Details
Posted 2025-09-05

Billing Specialist

Innovative Cost Solutions
North Andover, MA

Job Description Job Description Salary: $56,000 to $64,000 Billing Specialist Founded in 2006, ICS is a young fast-growing company that has continued to grow year after year since its ince…

View Details
Posted 2025-07-28

Clinical Perfusionist

Boston Medical Center
Boston, MA

Staff Perfusionist POSITION SUMMARY: Boston Medical Center (BMC) has an immediate opportunity for an experienced perfusionist to join our evolving and expanding cardiac surgery service. The BMC …

View Details
Posted 2025-09-05

Sample Manager, Clinical Research

Wave Life Sciences
Lexington, MA

Wave Life Sciences is a biotechnology company focused on unlocking the broad potential of RNA medicines to transform human health. Our RNA medicines platform, PRISM, combines multiple modalities, c…

View Details
Posted 2025-09-06