Client Services Administrative Assistant
- Working with Microsoft Office Applications such as Outlook, Word, and Excel.
- Performing general clerical duties (photocopying, scanning, mailing, and filing).
- Answering and making telephone calls.
- Reviewing and processing voicemail requests.
- Drafting and responding to emails.
- Resolving common property management issues or escalating to a manager/supervisor, as needed.
- Entering data and preparing reports with accuracy.
- Two (2) years of work experience in a customer service or hospitality related role.
- Ability to follow instructions and effectively communicate both written and verbally.
- Must be reliable, responsible, honest, and ethical.
- Must be resourceful in fulfilling client requests.
- Strong interpersonal skills with the ability to communicate clearly and request more information when needed.
- Must be able to pass a background check.
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word).
- Bachelor's degree, preferred.
- $20.00 to $22.00 per hour, commensurate with experience.
- Medical and dental benefits, eligible on first day of employment.
- Paid Time Off (PTO).
- Paid holidays.
- 401(k) Profit Sharing Plan with company match.
- Employee Assistance Program (EAP) is available 24 hours a day on weekdays and weekends to employees and family members.
- Free on-site parking available and MBTA accessible.
- Employee referral bonus program.
- Office work environment.
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