Quality Assurance Engineer
Reporting to the Director, Head of Quality – Burlington, this dual-role position combines front-line leadership of Quality Control (QC) for fired ceramic cores used in investment casting of aircraft engines, with broader Quality Management System (QMS) engineering responsibilities. The Quality Assurance Engineer will supervise and support QC operations at Burlington (or Cleveland) site, while also driving QMS compliance, improvement, and effectiveness in line with aerospace and regulatory requirements. The ideal candidate will be a disciplined, structured leader who can hold teams accountable, coordinate QC consistency across sites, and implement continuous improvement initiatives that sustain operational excellence. Job Responsibilities:
- Lead and supervise QC operations at Burlington (or) Cleveland sites, ensuring cohesive work prioritization, shift coverage, and consistent performance.
- Actively monitor workloads, balance resources across sites and shifts, and pitch in with QC tasks when necessary to maintain throughput and on-time inspection.
- Track, report, and act on QC metrics (yield, defect rates, rework, turnaround time).
- Set daily and weekly QC priorities aligned with shipment goals: attend planning meetings (T3), provide QC needs to Operations/Product Engineering, and communicate goals clearly to QC teams.
- Establish and maintain clear expectations for QC personnel, review performance regularly, and implement corrective actions as needed.
- Lead the continuous improvement of the Level 1-3 qualification program for QC technicians through structured training, periodic skill evaluations, and advancement opportunities.
- Ensure consistency of inspection methods, decision-making, and documentation across all QC personnel, sites, and shifts.
- Provide clear communication to production, engineering, and repair teams on inspection results, nonconformances, and process issues.
- Maintain and improve the Quality Management System to meet AS9100 and customer-specific requirements.
- Lead or support internal audits, customer audits, and regulatory audits.
- Support Engineering Change Management, New Product Development, and process validation from a QMS perspective.
- Provide QMS training and guidance to employees at all levels.
- Ability to travel as needed for business purposes.
- Must be a U.S. Person as defined by U.S. export control laws (U.S. citizen, lawful permanent resident, refugee, or asylee).
- B.S. in Mechanical Engineering, Materials Science, Aerospace Engineering, or related field (or equivalent experience).
- 5+ years in aerospace, precision manufacturing, ceramics, or a regulated manufacturing environment. Supervisory experience in QC, inspection, or manufacturing required; multi-site leadership preferred.
- Strong understanding of dimensional inspection, NDT, and precision measurement tools
- Proven ability with SOPs, work instructions, and inspection documentation
- Proficiency in GD&T and CAD; familiarity with PLM systems, ECOs, and design controls
- Strong data analysis skills for identifying trends, variations, and systemic issues
- Certifications: CQE, CQA, or similar preferred but not required.
- Excellent leadership, communication, and conflict management skills.
- Ability to work independently with minimal supervision and maintain a high level of accuracy.
- Ability to work individually and in a team environment to achieve company deadlines efficiently
- Hands-on leader with discipline and consistency across sites and shifts.
- Accountability-focused, willing to hold team members to expectations and address performance issues directly.
- Structured communicator, ensuring effective shift starts, handoffs, and reviews.
- Talent developer, building a pipeline of skilled QC technicians through structured qualification levels.
- Strong attention to detail with ability to interpret complex specifications. Ability to analyze quality data, identify systemic issues, and drive continuous improvement.
- Collaborative mindset to bridge QC operations with company-wide QMS initiatives.
- Resilient under multiple priorities and able to switch between tactical and strategic focus.
- Sitting or standing for long periods; ability to lift parts up to 50 lbs.
- Extended periods of time using a computer.
- Ability to travel periodically to Cleveland (Or) Burlington.
- Must be able to use required PPE (safety glasses, safety shoes, gloves, lab coats, respirator if required).
- Bonus program eligibility
- Comprehensive medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Company-paid life insurance
- Professional development opportunities
- $75,000-$140,000
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