ServiceNow Platform Owner

Job Description

A client of Insight Global is looking for a ServiceNow Platform Owner to join their team. This individual will be responsible for the overall rebuild of ServiceNow within Watts Water's organization. The person will be working with a partner consulting company and own/manage the strategic direction, roadmap, governance, and best practices when it comes to utilizing ServiceNow and enabling internal users on best usage of the tool. Specifically, the most urgent need and focus will be on the ITSM module of SNOW, with this person being expected to guide teams on how to best leverage this module. Pay rate for this position is between $68 and $75 hour.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

• 7+ years of experience working with ServiceNow, specifically in a platform or product owner capacity

? Owning SNOW strategic direction, roadmaps, governance, best practices, etc.

• Deep knowledge and proficiency in both the ITSM and CMDB modules of ServiceNow

? For CMDB, the HM would like experience from both a hardware and application management perspective

• Good communication

? Will be the face of SNOW for the entire organization

Must be comfortable having influential conversations to push ideas forward on SNOW best practices - Experience with additional SNOW modules outside of ITSM and CMDB

• SAP experience

• MS Suite experience

? Power BI

Power Apps