Collections Administrator
Job Description
Job Description
Job Type: Contract-to-Hire
Job Summary:
Search Solution Group is seeking a detail-oriented and organized Order Processing Clerk to support daily operations within a fast-paced logistics and manufacturing environment. This role is responsible for managing the full order lifecycle, ensuring accuracy in order entry, and coordinating with cross-functional teams to support timely order fulfillment.
Key Responsibilities:
- Accurately enter and process customer orders within internal systems and CRM platforms
- Manage the full order lifecycle from entry through shipment and delivery
- Communicate with internal teams including sales, logistics, and customer service to ensure order accuracy and timely fulfillment
- Monitor order status and proactively address delays or discrepancies
- Maintain detailed and organized records of orders, updates, and customer communications
- Assist in resolving order-related issues and customer inquiries
- Ensure data integrity and compliance with company procedures and standards
Qualifications:
- Previous experience in order processing, data entry, or administrative support in a logistics, manufacturing, or supply chain environment
- Experience working with CRM systems or ERP platforms
- Strong attention to detail and high level of accuracy
- Ability to manage multiple tasks and prioritize in a fast-paced environment
- Excellent communication skills and ability to collaborate across teams
- Proficiency in Microsoft Office, especially Excel
Preferred Qualifications:
- Experience supporting the full sales cycle in a logistics or operations setting
- Familiarity with inventory management or shipping processes
- Ability to quickly learn new systems and processes
Why Join Us:
- Opportunity to grow within a stable and growing organization
- Collaborative team environment
- Hands-on experience across multiple aspects of operations and order management
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