Kronos WFM Application support engineer
Kronos WFM Application support engineer requires:
-3+ years IT experience implementing different Kronos WFM products (REQUIRED)
-3+ years experience implementing Oracle Exadata Cloud Service / at Customer (REQUIRED)
-2+ years experience using enterprise software development; Experience with Java (REQUIRED)
- 3+ of experience on Jboss/Oracle Weblogic server (REQUIRED)
- Should have high level understanding on Client platform footprint that includes Oracle technology products, Exadata Cloud, VMware - Linux VM, HyperV and windows 10 (ALL REQUIRED)
- Adept at reading, writing, and interpreting technical documentation and procedure manuals
-Ability to present ideas and solutions in user-friendly language/ Ability to explain technical concepts to inexperienced users
- Solid understanding about Oracle Database 12c/19c/21c
-Splunk
-Java software design and/or development Kronos WFM Application support engineer duties:
-Analyze diagnostics using Splunk monitoring tool
-Troubleshoot, address Kronos WFM software problems during outages and making sure that all the critical Kronos WFM technology components are recovered in time
-Provide technical support to businesses teams
-Implement, adhere to, and advocate for ITIL best practices regards to stores and selling systems.
-SME supporting Helpdesk and L2 team
Employment Type: Full-Time
Salary: $ 82.00 Per Hour
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