Technical Operations Manager

Job Description

Job Description

Technical Operations Manager

Location

Wilmington, MA

Onsite, Hybrid or Fully Remote

Onsite

Status

Full-Time

Reports To

Director of Operations

FLSA Status

Exempt/Salary

Management Position

Yes

Compensation Min

Compensation Max

Position Overview

The Technical Operations Manager is responsible for leading and coordinating all aspects of production operations, including engineering, equipment maintenance, process optimization, and personnel management. This role ensures that manufacturing processes run reliably, efficiently, and safely while meeting quality and delivery targets. The ideal candidate brings a strong technical background, plant infrastructure knowledge, leadership skills, and a continuous improvement mindset.

Responsibilities

Typical activities include:

• Oversee daily production operations, ensuring alignment with safety, quality, and productivity goals.
• Manages and Leads supervision to ensure employees are trained and knowledgeable for their job function.
• Lead cross-functional teams including production supervisors, engineers, and maintenance personnel.
• Drive process improvements through Lean, Six Sigma, or other continuous improvement methodologies.
• Collaborate with engineering to implement new technologies, equipment upgrades, and process changes.
• Manage or ensure equipment reliability programs and coordinate preventive maintenance schedules.
• Monitor KPIs and operational metrics to identify trends and areas for improvement.
• Ensure compliance with regulatory, environmental, and safety standards.
• Develop and manage departmental budgets, staffing plans, and capital projects.
• Foster a culture of accountability, teamwork, and professional development.

Qualifications:

• Bachelor’s degree in Engineering, Manufacturing, Operations Management, or related field (Master’s preferred).
• 7+ years of experience in manufacturing or technical operations, with at least 3 years in a leadership role.
• Strong knowledge of manufacturing systems, automation, and industrial equipment.
• Proven experience with Lean Manufacturing, Six Sigma, or similar methodologies.
• Excellent leadership, communication, and problem-solving skills.
• Proficiency in ERP systems and production planning tools.

Preferred Skills:

• Experience in Chemical related processes and production
• Familiarity with ISO standards and quality management systems.
• 6 Sigma Black Belt trained.

Physical Requirements:

• Must be able to ascend and descend ladders, stairs, and in proximity to loud equipment.

• Must be able to lift and carry or otherwise move up to 50 pounds occasionally.
• Must be able to see and respond to at-risk situations.
• Must be able to wear personal protective gear when in industrial locations.

• Must be able sit for longer periods of time as well as move about throughout the office and production, / laboratory environment.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Career Roadmap:

The next opportunity from this position is: Sr. Operations Manager

Monday through Friday from 8am-5pm, but may have to come in early or stay a little late to see the night shift which starts at 6pm and ends at 6am.