Director Executive Communications- Chief People Officer
UKG
Lowell, MA
Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you. About The Team The Communications leader for UKG’s Chief People Officer (CPO) has an exciting opportunity to help create and amplify the voice of the CPO and the People Team at one of the world’s leading human capital management and workforce management companies. UKG is transforming the way the world works, and our CPO is at the center of it all — driving operational excellence, talent strategy, and a relentless focus on employee experience. If you’re a passionate communicator who thrives on meaningful storytelling and helping shape the future of work, this is the role for you. About The Role You will develop and execute a strategic, high-impact communications program that positions our Chief People Officer as a thought leader internally and externally. You’ll bring to life the work of our global people organization, which plays a pivotal role in building a performance-driven, inclusive culture, streamlining operations to fuel business growth, and attracting and retaining the world-class talent that powers our customers’ success. As the CPO’s communications partner, this role will manage internal and external communications, including social media, customers, and external stakeholders ensuring consistent and impactful communications across all channels. You’ll collaborate closely with other members of the executive communications teams, as well as internal communications, public relations, and corporate leadership to ensure consistent and high-impact storytelling. This position requires a strategic thinker with exceptional writing and communication skills, capable of crafting compelling narratives across various mediums that align with the company’s strategic priorities. Responsibilities
- Develop and execute a comprehensive communications strategy aligned with the People strategy.
- Prepare high-impact messaging, talking points, and content for the CPO for internal, external platforms including Town Halls, leadership meetings, press interviews, events, panels, and social media.
- Create executive communications such as internal announcements, speeches, presentations, thought leadership, external facing talk tracks & presentations, and blogs/social media content.
- Translate complex HR initiatives (e.g., event driven Compensation & Benefits, talent development, performance management) into clear, compelling narratives.
- Ensure consistency and clarity in leadership messaging across channels.
- Ghostwrite internal and external communications for the CPO [and People leadership team, as needed].
- In support of the People Team senior leadership team, develop storytelling efforts that highlight employee voices, success stories, and milestones.
- Support change management communications for organizational transformations
- Oversee internal communications for CPO across platforms (e.g., email, intranet, Slack, newsletters).
- Optimize communication cadence and format for different employee segments (e.g., functional, company-wide, country specific, global).
- Partner with IT or Comms teams to improve digital communication tools and analytics
- At least 8 – 12 years of communications experience, ideally in the tech or software industry
- Experience writing communications, speeches and other content for CEO/executive c-suite
- Exceptional writer, with experience spanning speech writing, messaging and storytelling
- Proven ability to collaborate with, influence, and manage cross-functional stakeholders
- Experience in fast-paced, high-growth, or tech environments
- Strong understanding of organizational culture, HR, and change management principles
- Ability to anticipate needs, take initiative, and proactively take action independently without waiting for direction
- Self-starter who actively seeks out opportunities to contribute and improve processes
- Proven track record of identifying and addressing issues before they become problems
Posted 2025-07-24
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