Reconn Supervisor - Utility Services New England - Boston, MA

Job Description

Job Description

Job Description:

Location: Utility Services New England - Boston, MA

Qualified candidates must live in or relocate to the area. Candidates selected for an interview should notify their current Supervisor.

*No Heath/USIC intercompany transfers or promotions will be permitted until October 13th, 2025*

Summary

Supervise assigned locators in a defined geographic territory. Locate and mark underground utility lines. Maintain positive employee, client, and public relations.

Responsibilities

• Interact with technicians assigned to work group
• Counsel, train and develop technician's skills
• Locate and mark underground utility lines
• Troubleshoot difficult locates with technician
• Serve as a positive role model
• Ensure technicians have adequate inventories/supplies
• Record and analyze technicians' daily workload
• Perform audits on selected locates.
• Thoroughly investigate damages
• Review GPS Exception Report daily to ensure company policy compliance by locators and take appropriate actions if violations are found
• Coach locators on efficiency improvement opportunities
• Conduct timely performance reviews
• Work with management on coaching, counseling, suspensions and terminations
• Ensure policies and procedures are followed
• Interview potential candidates for prospective staffing needs
• Monitor safety program compliance
• Wear appropriate personal protective equipment
• Follow established safety procedures and policies

Requirements

• Must have currently attained the rank of Technician 4 or higher and earned Field Trainer and CDI credits. (Internal)
• 3+ years of supervising experience preferred
• Associate degree preferred
• Valid driver's license and safe driving record required
• Driver and Quality scores of eight (8) or higher are required. (Internal)
• Previous experience managing a profit and loss statement preferred
• Ability to demonstrate good judgment and problem-solving skills
• Solid verbal, written, and organizational skills required
• Financial management experience of managing a profit and loss statement preferred
• Exhibited solid leadership skills
• Ability to work independently and manage time efficiently
• Ability to communicate clearly and effectively

We are an Equal Opportunity Employer. Veterans are encouraged to apply.