Valet Supervisor

Job Description

Job Description

Overview

$1,000 Signing/Retention Bonus!*

Valet Supervisor

Pay Rate: $20.00 per hour

Job Type: Full-time

Location: North End Garage in Boston, MA

Shift & Schedule: Monday - Friday 7:00AM - 3:30PM

Must Have: 2 Years Drivers License & Ability to Drive Manual/Stick-Shift Cars

Applications will be accepted until job is closed.

Application Question(s):

• Do you have a valid driver's license (at least 2 years)?
• Can you drive a manual (standard, stick-shift) transmission?

What we're looking for:*

• Help motivate and lead staff in promoting teamwork and a customer service environment. 
• Respond to customer inquiries and complaints and assist with completing accident/incident reports. 
• Assist with training, scheduling, and evaluation of staff. 
• Assist local management with maintaining and/or cataloging all equipment, uniforms, and supplies. 
• Reconcile daily bank reports and ticket logs and identify discrepancies as applicable. 
• Maintain log of field bank transactions, uniforms issued, and parking violators, as applicable. 
• Monitor cleanliness and physical conditions at the assigned facilities and report any safety or maintenance issues to local management. 
• Perform valet, attendant, or cashier duties as needed. 

What's in it for you?

• We promote from within - park your career here!
• Free Parking!**
• Flexible scheduling; paid Holidays and Wellness.
• Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.
• (FT Employees) Paid vacation and an extra day-off on your birthday!!
• (FT Employees) Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!

• The Company offers seven (7) paid holidays even though the nature of our business requires that our locations stay open. The seven (7) holidays include: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday)**Any positions offered that are PT, PT Seasonal, FT Seasonal, or OC are not eligible for health insurance benefits.*

• Wellness is provided according to city or state mandates

• For more information:

Must haves:

• You are at least 18 years old.
• You have a valid driver's license and have been driving for at least 2 years.
• You have the ability to drive manual/stick-shift/standard cars
• Energetic, outgoing and can stand, run, and carry items, up to 50lbs, if needed.
• Great communicator in both written and spoken language, with a friendly, professional approach to everyone you meet.
• Thrive in a fast-paced environment, and can help resolve customer issues in a positive and helpful way.
• You have at least one year of related parking and/or customer service experience.
• You are a motivated individual willing to take on new challenges, with experience in Customer Service or the Hospitality Industry.
• You are a roll-up-the-sleeves, get stuff done type of person that is organized, honest and thoughtful.
• Your friends describe you as trustworthy, loyal and dependable.
• You are self-sufficient, resourceful, collaborative and decisive.
• You see a challenge as an opportunity and are looking for a position with a chance for growth.
• You have a flexible schedule meaning that the position may require working weekends and holidays.
• You have very strong conversational communication skills.
• You have an exceptional way with people and you want more.

Good to haves:

• Valet parking: 1 year+
• Customer service: 1 year+

*This list is not all-inclusive. The full job description will be provided at your interview.

** Free parking while on shift at your assigned Propark location.

"THE FINE PRINT:

*Sign-On/Retention Bonus
• Terms and conditions apply.
• Bonus will be paid in two (2) payments: $200 paid after 30 days; $800 paid after 150th day of service
• Bonus opportunity ends 9/30/2025

• Must be employed for Pilgrim Parking part-time or full time and working in a permanent position to receive each installment.

• Applies to all new, part-time and full-time employees hired at this location between 7/1/2025 - 9/30/2025

Pilgrim is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Please go to the corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.