Dental Patient Coordinator

Greater Boston Smiles
Quincy, MA

We are seeking a friendly, organized Dental Patient Coordinator to join our team! This role is essential to creating a positive patient experience and keeping our schedule running smoothly.

Responsibilities include:

  • Greet patients and manage check-in/check-out
  • Answer phones and schedule/reschedule appointments efficiently
  • Verify insurance, explain benefits, and collect co-payments/balances
  • Confirm appointments and follow up on unconfirmed visits
  • Maintain HIPAA compliance at all times
  • Prepare and manage patient paperwork, consents, and records
  • Coordinate referrals and ensure records and X-rays are received
  • Keep the front desk and patient areas organized and welcoming
  • Assist with filling schedule openings and managing recall/ASAP lists

Qualifications:

  • Previous dental front desk or patient coordinator experience preferred
  • Familiarity with dental software (Open Dental a plus)
  • Strong communication and customer service skills
  • Excellent organizational and multitasking abilities
  • Professional, reliable, and team-oriented attitude

If you are friendly, detail-oriented, and passionate about patient care, we’d love to hear from you! Please send your cover letter and resume to: [email protected]

Job Types: Full-time, Part-time

Pay: $20.00 - $28.00 per hour

Expected hours: 20 – 32 per week

Work Location: In person

Posted 2026-01-10

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