Benefit Analyst

: Description:

• Administrative processing of all client benefit enrollments & terminations on and off carrier benefit plans;
• Process administrative transactions on insurance carrier websites, including, but not limited to Blue Cross Blue Shield, Tufts Health Care, Harvard Pilgrim Healthcare, Allways Health Care, Principal Financial Group, UNUM, Delta Dental, Altus Dental, plus more;
• Develops and maintains positive relationships with key customer contacts and ensures that positive relationships are maintained between CIP and customer throughout the organization.
• Demonstrates enhanced industry and business knowledge
• Use knowledge of employee benefit products, financial arrangements, underwriting guidelines, etc. to ensure that account's questions and concerns are addressed.
• Ensure accounts receive high quality of service from all areas of The CIP Group and external vendors.
• Ability to answer benefit related questions to clients
• Resolve billing issues
• Process and track insurance enrollments and terminations
• System updating
• Ad Hoc Reporting

Qualifications

• Demonstrated Health & Welfare benefit program analysis, implementation, cost containment, funding and administrative services expertise.
• Sales and negotiating skills, ability to understand a customer's needs.
• Ability to anticipate account needs for employee benefit & HR products or services.
• Knowledge of employee benefits & HR services, insurance industry, competitors, marketplace trends, healthcare products, financial arrangements, service delivery
• Ability to ensure trust; high sense of integrity and ethics
• Team player, effective communicator, persuasive and professional demeanor

Requirements:

• BS/BA degree
• Prior employee benefit experienced preferred
• 1-2 years employee benefits/group insurance experience preferred
• LH&A license required within in 3 months of hire
• HR experience / knowledge preferred
• Extreme attention to detail
• Ability to process transactions timely and accurately