Food Service Worker H2Bs

HHM Hotels
North Falmouth, MA

Job Description

Job Description

Overview

Opportunity: Food Service Worker H2Bs

Your Focus

  • Follow recipes to prepare food items accordingly.
  • Wash, peel, and cut fruits and vegetables; cut, trim, or clean meat.
  • Prepare appetizers, salads, or cold dishes.
  • Bake, roast, broil, and steam meats, fish, vegetables, and other foods.
  • Bake breads, rolls, or other baked goods.
  • Portion, arrange, and garnish food for pick up by server or deliver to guests.
  • Maintain clean and sanitized work areas such as cutting boards, counters and work spaces.
  • Secure and store food items properly.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Follow safe food handling procedures.
  • Follow guidelines related to sustainability practices related to HHM’s EarthView program.
  • Practice safe work habits and wear protective safety equipment.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.
  • Take food and beverage orders and place orders in the point of service system.
  • Ensure overall guest satisfaction.
  • Set and clear tables in dining areas.
  • Stock service stations with items such as ice, napkins, or straws.
  • Pick up orders from food preparation areas and ensure food is prepared accordingly.
  • Prepare guest check and if appropriate complete payment transaction.
  • Perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.
  • Provide excellent customer service and maintain a professional presence at the cashiers’ station at all times
  • Process financial /guest transactions in an accurate, efficiently, and timely manner
  • Prepare and serve menu items such as coffees, drinks, sandwiches, salads, etc. in a prompt and professional manner.
  • Follow food and beverage preparation and usage instructions to minimize waste.
  • Up-sell menu items and specials to maximize food and beverage revenues. Work within policy to accommodate guests’ special food and drink requests.
  • Ensure adequate supply of plates, utensils, napkins, and other supplies throughout shift; replenish/restock supplies and inventory according to established procedures and guidelines.
  • Perform all pre-shift and post-shifts duties, side-work, and related paperwork.
  • Maintain a clean, neat and well-organized work area, including but not limited to refrigerators, display cases, counters, and seating areas. Report all unsafe or malfunctioning equipment, safety hazards, or maintenance problems to management.
  • Complete pre, running, and post shift side-work requirements
  • Ability to multi – task with the needs of the business
  • Know all pricing, promotions, and discounts that apply to pricing
  • Knowledge of all amenities to properly transact and deliver to its completion
  • Adheres to appearance, hygiene and uniform standards
  • Responsible for opening, closing and running duties of cash handling policies and cash out process
  • Adhere to all internal controls, policies, and procedures
  • Attend all department and pre shifts meetings.

Posted 2026-07-30

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