Veeva - IT Product Owner

Job Responsibilities:

• Act as Product Owner for Veeva Vault PromoMats by leading PI Planning, aligning PI objectives with business roadmap needs, supporting stakeholder satisfaction initiatives, and managing DevOps demand intake and prioritization.
• Partner with the Product Manager, Business Analysts, and DevOps team to support iteration prioritization and resolve team escalations.
• Identify business challenges and opportunities while documenting, prioritizing, and delivering business requirements.
• Support DAM and taxonomy initiatives by establishing unified taxonomy standards, metadata frameworks, and governance models across Veeva Vault PromoMats.
• Support new product launches, acquisition integration activities, and platform migrations through project timeline management, vendor coordination, and cross-functional readiness.
• Provide ongoing support for Marketing Operations platforms, including troubleshooting, issue analysis, vendor coordination, and system process guidance.
• Explore and pilot AI-enhanced capabilities to improve Marketing Operations processes and efficiency.

Skills:

• 8+ years of experience supporting commercial, marketing operations, or field-facing technologies.
• Hands-on experience with Veeva Vault platforms (PromoMats preferred) and related marketing operations systems.
• Strong experience with IT service management and DevOps frameworks, including incidents, service requests, enhancements, and PI Planning.
• Experience bridging business and IT while leading large, complex projects.
• SAFe Delivery Model experience or certification (preferred).
• Experience in life sciences, biotech, or regulated commercial environments (preferred).
• Familiarity with promotional content workflows, MLR review processes, and DAM/taxonomy frameworks.
• Experience with speaker programming platforms (Medforce, Cvent) and field enablement tools.
• Experience managing vendor relationships and platform migrations.
• Strong analytical, problem-solving, communication, stakeholder management, collaboration, and continuous improvement skills.
• Ability to manage multiple priorities in a fast-paced environment and make timely decisions.

Education/Experience:

• Bachelor's degree in Business, Information Systems, or a related field, or equivalent work experience.