Account Manager

Expeditors
Peabody, MA

Job Description

Job Description

Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Develop, maintain, and manage Expeditors world-wide activity with one of our industry-leading, top global customers to achieve optimum business retention and development. Ensure that customer's cross-functional and geographical operational requirements are proactively identified and serviced. Act as the chief revenue growth champion and orchestrator for global strategic business planning and execution by leveraging global relationships, your industry knowledge, and Expeditors product, geo, and service leadership. Deliver world class business reviews and workshops tailored to your customer that drive further collaboration between Expeditors and the customer with a focus on value creation and cost reduction as measured through business intelligence. Drive alignment and co-collaboration efforts in multiple geo's to identify customer's top supply chain priorities and challenges. Work with Expeditors senior executives and product & geo management to create value-add solutions that are timely and relevant to the customer's ecosystem. Increases Expeditors' revenues and profitability through providing enhanced valued-added service.

SCOPE OF POSITION

To create a unique Expeditors customer experience through total ownership of and accountability to:

  • Understand global customers' profile, needs and expectations.
  • Retain existing business and continuous pursuit of global business development.
  • Create a strategic and mutually beneficial relationship for Expeditors with the customer worldwide

REPORTING STRUCTURE

Customer Retention and Development Manager

Qualifications

  • University or equivalent business qualifications
  • Minimum 3 years Expeditors or industry experience
  • Proven work experience in business development
  • Knowledge of Expeditors products and services
  • Knowledge of required Expeditors operating systems
  • Proficient in MS Office and CRM software
  • Strong presentation skills
  • Proven project management skills
  • Strong analytical skills
  • Ability to perform and meet KPI requirements
  • Proven problem solving and interpersonal skills
  • Charismatic with an ability to connect

Additional Information

Expeditors offers excellent benefits:

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus
Posted 2026-05-30

Recommended Jobs

Construction Professional / Laborer / Carpenter

BERKSHIRE BUILD & CRAFT LLC
Pittsfield, MA

Job Description Job Description Construction Professional / Laborer / Carpenter Berkshire County, MA Part Time / Full-Time Pay: $20-$35/hour, based on experience We are a design-build…

View Details
Posted 2026-05-15

Dental Hygienist - Ma Licensed

Seaport Dental Associates
Milton, MA

Job Description Job Description Seaport Dental Associates, a privately owned General Dental Practice with locations in Boston and Milton, is growing—and we’re looking for a Registered Dental Hyg…

View Details
Posted 2026-07-03

Physical Therapy Assistant (PTA): Dayshift - Worcester, MA

HiredFirst
Worcester, MA

Job Description Job Description Hiring a PTA - Physical Therapy Assistant to work in a healthcare facility in Worcester, MA ~ PTA - Physical Therapy Assistant ~- Must have at least 1 year e…

View Details
Posted 2026-07-05

CNC Mill Machinist - - BONUS PAID - - Experienced Set up

Union Machine Company Inc
Groveland, MA

Job Description Job Description Benefits: ~401(k) ~401(k) matching ~ Dental insurance ~ Health insurance ~ Paid time off ~ Signing bonus ~ Training & development ~ Vision insurance…

View Details
Posted 2026-06-24

Treasury Accounting Clerk

Fallon Health
Worcester, MA

: Overview: About us: Fallon Health is a company that cares. We prioritize our members—always—making sure they get the care they need and deserve. Founded in 1977 in Worcester, Massachusetts, Fallo…

View Details
Posted 2026-07-12

Client Management Executive - Enterprise Banking & FinTech

Curinos Inc
Waltham, MA

Job Description Job Description Company Information Curinos empowers financial institutions to put customers at the center of every decision. Our AI-first platform transforms proprietary data,…

View Details
Posted 2026-05-30

Utility Administration and Billing Manager

Harvard University
Cambridge, MA

: Job Summary Organizational Context/Position Summary: Energy & Facilities (E&F) operates and manages Harvard's energy supplies, district energy plants, and utility infrastructures on the Camb…

View Details
Posted 2026-07-12

Respiratory Therapist (Nights 7pm-7am)- 15k Sign On Bonus

Boston Medical Center
Boston, MA

$15,000 Sign On Bonus (external candidates only) Position:  Registered Respiratory Therapist       Department: Respiratory Therapy Schedule: Full Time (36 hrs/week), Nights, 7pm to 7am …

View Details
Posted 2026-07-09

Outside Sales Rep

United Rentals
Boston, MA

Great company. Great people. Great opportunities. If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! …

View Details
Posted 2026-06-23

Health Information Representative

Boston Medical Center
Boston, MA

POSITION SUMMARY: The Health Information Management (HIM) Assistant maintains the integrity of the medical records by collecting, preparing, scanning, processing, copying and responding to medic…

View Details
Posted 2026-07-03