Field Training Associate Director, USMA

Job Description

Job Description

Vertex Pharmaceuticals is looking to hire an Associate Director of Training and Development to join the North America Commercial Field Training (NACFT) team on a full-time basis. The Associate Director will report to the Director, US Market Access (USMA) Training, to improve proficiency and effectiveness of our US Market Access teams across the Vertex product portfolio including Cystic Fibrosis, Hemoglobinopathies and Pain, plus future diseases including programs in Type 1 Diabetes, IgA Nephropathy (IgAN), and APOL-1 Mediated Kidney Disease (AMKD). This individual will work closely with USMA leadership to plan, design, deliver and pull-through strategic commercial training strategies and programs for our USMA organization, which includes the National and Regional Payer Account team, Field Reimbursement (ARL) team, Trade & Distribution Accounts team, and the Field Health Economics and Outcomes Research (fHEOR) team. They will also partner with the USMA Strategy teams in the development and implementation of all strategic and marketing initiatives.

Key Duties and Responsibilities:

• Partner with USMA leadership, USMA Strategy, USMA Operations, and other cross-functional teams to develop training strategies and their implementation
• Lead trainer for our future kidney franchise to include Povetacicept (IGAN) and Inaxaplin (AMKD), building and implementing pre-launch initiatives as well as launch training initiatives
• Lead training contact for the fHEOR team for skill-based training
• Partner and assist USMA training lead for skill-based training initiatives for the Payer, Trade, and Reimbursement teams
• Build and maintain strong working relationships within the department and other internal stakeholders
• Partner with your training team peers across each disease to ensure continuity and alignment on training programs
• Assist with strategic vision and implementation for USMA on-boarding programs for new hires
• Maintain up to date knowledge of market access dynamics, processes and economics
• Responsible for learning processes associated with strategic sourcing, vendor contracting and management, budget management, and regulatory (Veeva process) approval
• Development of metrics and performance measures, reporting and analysis to meet business needs
• Identifies and executes training efforts that are applicable across all USMA field teams, while also delivering customized training to each USMA team based on specific needs
• Support the implementation of the Vertex Customer Engagement Model with all USMA teams
• Continuously seeking and supporting new approaches, practices, and processes to improve the efficiency of training services offered
• Perform other duties as assigned

Knowledge and Skills:

• Proven communication skills with a well-developed ability to efficiently communicate both verbally and written
• Ability to balance and meet the training needs of multiple USMA field teams and prioritize efforts according to business needs
• Ability to influence, collaborate and interact effectively with senior leadership and multiple key stakeholders across teams to align objectives and provide a consistent training direction
• Demonstrated excellence in project management and effectively managing multiple projects/priorities including budget management and actual spend against budget
• Product launch experience
• Ensure that all training programs are consistent with, and supporting of, company legal, regulatory and compliance guidelines
• Skillful team player able to develop rapport and credibility with key stakeholders
• Ability to work independently and on a team; positive, team-focused approach is essential
• Experience with and ability to use Microsoft Office and associated tools (WORD, Excel, PowerPoint)
• Ability to travel domestically as needed

Education and Experience:

• Bachelor’s Degree. MBA or relevant master’s degree preferred
• 8+ years of experience in the pharmaceutical/biotech industry
• 2+ years’ experience in field or HQ training role
• US Market Access training and field experience
• Experience with kidney disease or cell/gene therapy
• Familiarity with traditional and modern training methods and modalities (to include AI usage)

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Pay Range:

Disclosure Statement:

The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.

At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.

Flex Designation:

Flex Eligibility Status:

In this Hybrid-Eligible role, you can choose to be designated as:
1. Hybrid : work remotely up to two days per week; or select
2. On-Site : work five days per week on-site with ad hoc flexibility.

Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time.

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Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at [email protected]