Health Services Assistant

: About Us: Good Shepherd Services is a leading multi-service agency with more than 85 programs that serve over 30,000 youth and families each year - and builds on their strengths to help them gain skills for success. At Good Shepherd we respect the dignity and worth of every person and reject intolerance, inequity and injustice in whatever form it may take. Voted one of the top 100 places to work in NYC by Crain's New York, Good Shepherd Services offers a fantastic work environment, a collaborative team dedicated to fulfilling our mission, and an amazing array of benefits. Join our team and help make a difference! Overview: The Health Services Assistant provides support, both clerical and practical to the Health Services Department. Reports To : Sr. PROGRAM DIRECTOR, RESIDENTIAL HEALTH SERVICES Location : 479 New Jersey Ave, Brooklyn, NY Hours: 35 Hours/Week; Non-Exempt (Position is based on site with the possibility of hybrid schedule at program discretion) Salary: $43,042-$47,825 Major Duties:

• Support the day-to-day operation of the department.
• Data entry into Electronic Medical Record (Evolv), Connections and Health Home databases
• Aid in the gathering of health-related data for records.
• Act as liaison between outside providers and Good Shepherd Services Health Services Department
• Assist the Program Director in the establishment of a medical home for children through maintenance of care records.
• Make medical appointments for youth when necessary.
• Ensure forms and documentation are maintained in an integrated system.
• Perform clerical duties for the department including but not limited to: filing, maintaining medical records, computer operation, telephone coverage and photocopying.
• Order office supplies and equipment with approval of the Health Services Program Director
• Assist in gathering data and compiling statistical information for the Health Services Manager and Care Manager.
• Escort children and caregivers to and from medical appointments.
• Perform other duties as assigned.
• Support the use of Sanctuary Model tools such as safety plans, community meetings and self-care in the department/program to create a non-violent and trauma-sensitive culture.
• Promote and model the seven Sanctuary Model commitments to create a non-violent and trauma-sensitive culture.
• Integrate the Sanctuary Model SELF (Safety, Emotional Management, Loss and Future) framework into daily practice to ensure quality care and an effective work environment.
• Perform other duties as assigned.

Qualifications:

• High School Diploma or GED required.
• Three years of office assistant experience preferred.
• Demonstrated competence in verbal, written, organizational, and prioritization skills.
• Proficient in word processing, spreadsheet, presentation, database, email, and scheduling software.
• Must be able to accompany participants to various appointments, using New York City public transportation for travel.
• Must have a commitment to work from a strength-based and/or youth development and trauma informed perspective.
• Flexible to some evenings

Additional Information: Good Shepherd Services is an equal opportunity employer that is proudly committed to becoming an anti-racist and multicultural organization that stands up for justice and equity. We welcome prospective employees from diverse backgrounds, for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission. Additionally, we aim to have a racially representative leadership and workforce that is reflective of the communities we work in partnership with. Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services. We are committed to providing a workplace that is accessible and accommodating to employees with disabilities. As part of our commitment to providing a barrier-free recruitment and selection process, we will provide reasonable accommodations upon request for candidates with disabilities. If you require any accommodations to participate in the hiring process, please inform us of your needs in advance. We value diversity and inclusivity in our workplace and encourage applicants of all abilities to apply.