Administrative Assistant- Taunton, MA

Looking for stability? Join Woodgrain! We’re growing fast and offering lifetime careers in a supportive work environment.

About Woodgrain:

Woodgrain is one of the top millwork operations in the world, with locations throughout the United States and Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated.

Position Overview : The Administrative Assistant schedules appointments, gives information to callers, and relieves official of clerical work, administrative, and business details.

Principal Responsibilities :

• Performs daily billing activities, ensuring accuracy and timely invoicing in accordance with company standards.
• Handles work order processing, including data entry, document management, and status tracking.
• Manages receipt and verification of purchase orders (POs), ensuring accuracy and proper documentation.
• Oversees shipping and receiving, including creation and handling of transfer documents, tracking, and coordination with internal teams.
• Compiles, maintains, and presents statistical reports and spreadsheets for internal reporting and analysis.
• Organizes and maintains digital and physical filing systems, ensuring quick retrieval of records and compliance with document retention policies.
• Routes incoming mail and packages; ensures correspondence is filed and delivered to the appropriate recipients.
• Supports process improvement initiatives and performs other related duties as assigned by the manager .

Role Requirements:

· Associates Degree or 2+ years of experience or a combination of education and experience in related field REQUIRED

· Strong customer-centric focus

· Proficiency in Microsoft Office Suite

· Working knowledge of all office equipment

· Exceptional customer services and communication skills

Physical Demands:

The employee is regularly required to sit, stand, and walk. Additionally, the employee must be able to frequently lift and/or move up to 10 pounds

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The general work environment is fast-paced, and at times, can be demanding. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Classification: Non-exempt

Department: Administrative Support

Reporting Relationship: Reports to Operations Manager

Supervisory Scope: No direct reports

Summary of Company Benefits:

• Health, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• 401(k) with a Company Match
• Group Term Life Insurance and AD&D
• Employer Paid Long-Term & Short-Term Disability
• Voluntary Supplemental Hospital and Accident Plans
• Employee Assistance Program
• 8 Company Paid Holidays & 1 Floating Holiday
• Paid Time Off (PTO)

Woodgrain is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.

Woodgrain is a drug, alcohol, and tobacco-free workplace. All offers of employment are contingent upon pre-employment background and drug screening, and some positions require a fitness for duty test.