Board Engagement Officer

Job Description

Job Description

Description:

SCHEDULE: M-F, hybrid 2 days office with some evenings and weekends required; also required to work one of Thanksgiving, Christmas Eve, Christmas

LOCATION: 434 Harrison, but moving to 363 Albany, Boston MA

Pine Street Inn seeks a strategic and creative development professional to enrich, manage, and implement a robust and engaging Board Engagement program as the organization’s Board Engagement Officer. About Pine Street Inn Pine Street Inn opened its doors in 1969. Over more than five decades, it has grown into New England’s largest nonprofit homeless services provider. Throughout the ‘80s and ‘90s, Pine Street expanded from offering basic necessities—food, clothing, shelter, and health care—to offering programs that help guests take significant steps in their journey out of homelessness and regain some of what they have lost: relationships, life skills, employment, and housing. In the past ten years, Pine Street has significantly expanded its inventory of permanent supportive housing to provide lasting solutions to homelessness. Pine Street now owns or operates more than 1,100 units of housing, with more on the way. Pine Street’s programs include:

• Permanent Supportive Housing – More than 1,100 individuals live in 38 residences and housing units throughout Greater Boston. The program for tenants follows a supportive housing model – permanent housing coupled with on-site support staff to help each individual regain their highest level of independence. Specialized housing is available for seniors, adults with mental health disabilities, and veterans. Pine Street currently has a housing retention rate of 96%.
• Emergency Shelter – Each night, Pine Street Inn operates four emergency shelters. Each offers a warm and safe bed, nutritious meals, and shower and locker facilities, as well as access to health care, substance use treatment and mental health support. Innovative new programs such as Triage and Rapid Rehousing are creating new paths out of Pine Street’s shelters and into the stability of housing.
• Job Training – Pine Street provides job training in food services and housekeeping, providing individuals with the skills they need to find and retain jobs. Approximately 150 individuals participate in job training programs each year, which culminate in an annual “graduation” ceremony celebrating their accomplishments.
• Street Outreach – Pine Street’s Day and night street outreach teams travel throughout Greater Boston to offer food, blankets, health care, access to shelter and a pathway to housing to 75+ unsheltered individuals.

Today, Pine Street Inn supports more than 2,000 individuals a day. From emergency services, to needs assessment, counseling, and case management; to job training and placement in permanent housing, Pine Street Inn is providing short-term remedies and long-term solutions to end the experience of homelessness.
About Philanthropy at Pine Street Inn
Pine Street’s $100M annual operating budget is primarily funded through government grants and private philanthropy. In FY2025, Pine Street raised more than $35M, of which nearly $24M was in unrestricted operating support. Pine Street has a robust donor community of 25,000+ and a deep and active volunteer base. Pine Street’s Advancement department is led by Chief Advancement Officer, Becky Crawford. The Board Engagement Officer will join a growing team of over 30 advancement staff across major and planned to give, institutional giving, annual giving, development services, event and volunteer engagement, and marketing and communications.
About the Position
Reporting directly to the Chief Advancement Officer, the Board Engagement Officer will enrich, manage, and implement a robust Board engagement program that encompasses the recruitment and nomination processes, new member onboarding, Governance committee work, and overall engagement and stewardship of all prospective, current, and past members. In doing so, they will aim to enhance Board member experience and deepen their connection to Pine Street, while also ensuring that Pine Street fully leverages the expertise and connections of each member.
A highly collaborative role, the Officer will directly interface with and support Board members. The Officer will be an essential convener of all internal partners - in Advancement, the President’s Office, and Pine Street’s executive leadership team - to create a strategic, comprehensive, and streamlined program.
Key Responsibilities Board Engagement

• Enrich a Board engagement program - including social, educational, and service opportunities - to enhance Board member experience and satisfaction
• Work closely with the Volunteers team to develop regular engagement opportunities highlighting different aspects of Pine Street’s work
• Create and maintain consistent Board onboarding process with enhanced materials and programing, and implement with the support of the President’s Office
• Develop and manage a Board mentorship program with defined structure and guidelines, thoughtful assignments, and regular support
• Plan and manage logistics of annual Board reception
• Develop a system to report on member participation, engagement, and impact

Committee Management

• Maintain and apply excellent working knowledge of Pine Street Inn bylaws
• Establish annual goals for the Governance Committee in accordance with the bylaws
• Manage and update Governance Committee calendar 4
• Understand and track current assets and gaps on the Board and work closely with President, CAO, and Governance Chair in determining Board composition goals
• Plan and support Governance Committee Meetings, including agenda and presentation preparation, communications, logistics, and follow-up
• Support Governance Committee Chair and committee members in their work
• Manage Board renewal process
• Oversee and codify Board recruitment process including identification, recruitment, nomination, and confirmation
• Ensure all Board candidates are cultivated and stewarded by colleagues in Advancement and/or other institutional leaders, and recognize outgoing members
• Document pathways for joining the Board suitable for sharing with Board Chair, Governance Committee members, and candidates
• Develop and/or revise job descriptions for all members, officers, and committee chairs

Board Advancement Initiatives

• Coordinate Board solicitations with CAO and Senior Director of Major and Planned Gifts
• With CAO and Senior Director of Major and Planned Giving Help Establish a
• Board Advancement Committee, setting clear objectives and measurable outcomes.
• Plan and support Advancement Committee Meetings, including agenda and presentation preparation, communications, logistics, and follow-up
• Support Advancement Committee Chair and members in their work
• Track activity and follow up, reporting on member participation, engagement, and impact

Board Administration and Support

• Support CAO in Board meeting preparation, including development of the Advancement and Governance Committee Board Reports
• Prepare materials and presentations for Board orientation
• Comprehensively track Board participation, terms, and committee assignments
• Update and maintain prospective board member data and follow up
• Work closely with all relevant internal partners, including the CAO, Senior Leadership Team, the Advancement Office, the President’s Office, and others
• Attend Advancement and Major and Planned Giving team meetings

Requirements:

Key Qualifications

The successful candidate will be a strategic, creative and detail-oriented development professional who can advance Pine Street’s vision for philanthropy. The Board Engagement Officer will have an appreciation for diverse perspectives and will possess outstanding interpersonal competencies, the ability to effectively engage donors and volunteers, and a deep commitment to instilling best practices that reflect Pine Street’s values.

• 5-7 years of progressively responsible experience in a successful individual giving program or a relevant field
• Experience with managing and engaging Board level volunteers, including volunteer committees
• Strong verbal and written communication skills, presentation skills, and analytical skills
• Commitment to the mission of Pine Street Inn
• Self-motivated and entrepreneurial approach to work
• Strong commitment to working in a collaborative environment
• A metrics-driven mindset that informs strategy
• Exceptional attention to detail
• Thorough, organized, strategic, and creative approach to volunteer management
• Flexibility, tenacity, sense of humor, a team player
• Proficiency in Raiser’s Edge and Microsoft Office
• A bachelor’s degree or equivalent experience
• Some weekend, evening, and holidays required

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by law.

All Pine Street Inn employees must comply with Pine Street Inn’s occupational health policy.