IT Technician
Job Description
Job Description
Description:
Systems Support, one of the first IT firms on the South Shore, is looking for a help desk technician to join our team in our Marshfield offices. Help people with their technology needs and grow your career as a member of our family.
Please complete the assessment here: -454OXEVCY?u=1024843
Duties of Role:
- Remote Support, assist customers using remote tools to troubleshoot and resolve any technology issues
- On-Site Support, troubleshoot and resolve technology issues on-site at customer sites in the Greater Boston area and Cape Cod.
- Documenting Issue Resolution in Tickets and ITGlue, document work performed in time tracking software and technology documentation for accurate billing and knowledge sharing.
- Monitoring Status Dashboards, monitor Alert dashboards for system stability, backup success, and security alerts
Knowledge and Abilities:
- Education: High School Diploma
- Previous Experience: Familiarity with RMM tools, command prompt and PowerShell, TCP/IP networking, Windows Operating Systems, Computer Hardware troubleshooting
- Technical Skills: Configure a PC, replace hard drive on PC, basic PowerShell scripting, install hardware in server racks
- Domain Knowledge: Windows operating systems (desktop and server), TCP/IP Network, Firewall Management, PowerShell Scripting, Office 365 Administration
Additional Information:
- Full Time
- Benefits include retirement plan with company matching
- Salary Range: $50,000 to $55,000
- Company Vehicle and work gas miles reimbursed
- In your cover letter, please share with us why you thrive with smaller teams and how this opportunity fits into your longer term career goals
- Submit your application now!
Benefits:
- Health insurance
- Paid time off
- Retirement plan
- Clean driving record (company vehicle given for onsite service work).
- Ability to lift 50-75lbs, we often have to deliver hardware to client sites
- Ability to climb a ladder to install/troubleshoot WiFi APs
- Pass background check and drug test
- 40% remote support, 40% onsite support, 10% documentation, 10% dashboard monitoring
Schedule:
- Monday to Friday
- On call
Work Location: In person
Recommended Jobs
Construction Manager
Job Description Job Description Keville Enterprises Inc., an established Construction Management Consulting & Inspection firm, is seeking a full-time qualified construction manager to perform c…
Laborer (Quarry)
Job Description Job Description Come work with the best! At Maine Drilling & Blasting we work with the unity of family and the determination of business owners. As a majority Employee Owned compa…
Manager II Program Administration
: 80514BR Cardiology Job Posting Description Position Summary/ Department Summary: Manager II Program Administration Key Responsibilities: 1. Manages the planning and implementation of progra…
Associate Director, Digital Workplace
Repligen is seeking an Associate Director, Digital Workplace to lead the delivery of seamless, secure, and productive technology experience for Repligen employees globally. This role provides leadersh…
Automotive Service Advisor - Ira Lexus Danvers
Job Description Job Description Overview Ira LEXUS of Danvers is part of fast growing Group 1 Automotive , a leader in automotive retail and we are looking to add a qualified AUTOMOTIVE SE…
STAFF THERAPIST, Student Health Services
Boston Universitys Counseling & Psychiatric Services (CAPS) clinic is seeking a licensed (or license eligible) therapist to join our dynamic, multi-disciplinary team. We are seeking a clinician to fi…
NEW Call Center Representative
Job Description Job Description We are looking for an energetic and personable Call Center Representative to join our growing customer support team. This role involves answering inbound calls, re…
Ford A/B Automotive Truck Technician
Job Description Job Description Ford Automotive Truck Technician $15,000 SIGN ON BONUS AND $25,000 RETENTION BONUS!!!! Stoneham Ford is looking to hire a Truck Mechanic to work on Gas and Di…
Dental front office Treatment Coordinator (Part Time or Full Time)
Job Description Job Description Come work in our beautiful modern dental office alongside our great, caring, and patient-focused team. We are looking for a friendly, motivated, and reliable front…
Central Processing Technician II (40 hours, Evenings)
Position: Central Processing Technician II Schedule: 40 Hours, Evenings, Every 3rd Weekend as needed POSITION SUMMARY: The CPD Technician II is a certified technician responsible for…