Sales Support Specialist

BlackStar
Middlesex County, MA

Provide sales and administrative support by managing customer inquiries processing orders maintaining CRM data and assisting the sales team to ensure exceptional service and smooth operations.

Key Responsibilities:

  • Handle inbound/outbound sales calls and customer inquiries

  • Process and track orders from start to delivery

  • Maintain accurate CRM and order records

  • Support the sales team with follow-ups and lead management

  • Resolve customer issues promptly

  • Assist with reports and administrative tasks

  • Stay informed on products promotions and market trends

Qualifications:

  • 2 years in sales support account management or similar

  • Strong communication and organizational skills

  • Proficient in Microsoft Office and CRM tools

  • Customer-focused with a proactive attitude

Benefits:

  • 401(k) with matching

  • Health and disability insurance

  • Employee discounts and profit-sharing

  • Paid holidays vacation and sick leave

Posted 2025-11-18

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