Call Center Agent - Worcester, MA

Amergis Healthcare Staffing is partnered with a much-respected facility in Worcester, MA who is currently seeking a qualified Call Center Agent to assist them on a contractual basis.

Details of the position include:

Position: Call Center Agent

Location: Worcester, MA

Facility Type: Community Behavioral Health Center

Start: ASAP

Duration: 13 weeks to start - likelihood of extension

Hours: Days, Evenings and Nights available, 5x8's or 4x10's

• 40 hours per week guarnteed

• Flexibility is key with this position, as the hours could change

Requirements:

• Bachelor's degree in HR, Psychology, Sociology or related field required

• Direct experience in behavioral health crisis settings, including real-time de-escalation, high-acuity call handling

• Epic EMR experience required

Pay Rate:

• $30/hr

I hope to connect soon! If the job specifications don't match your preferences, please feel free to get in touch and share more about what you're looking for.

Travis O'Brien l Amergis Healthcare Staffing

Recruiter

781-400-8069 Office | 781-400-7119 Direct

[email protected] |

Benefits

At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:

• Competitive pay & weekly paychecks

• Health, dental, vision, and life insurance

• 401(k) savings plan

• Awards and recognition programs

*Benefit eligibility is dependent on employment status.

About Amergis

Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions.

Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Job Category: Admin

Job Function: Admin | Administrative Assistant | Administrative Assistant

Job Type: Contract - Full Time

Setting: Healthcare Facilities

Position Type: Healthcare

Office Number: 0363

Contract Duration: 13

Pay Rate: $1200 / Week

Date Posted: 2026-04-28T14:19:37