Account Manager

Job Description

Job Description

Company: A high-end residential design-build and maintenance firm known for its detail-oriented culture, top-tier service, and strong leadership. This is a tight-knit, high-performance environment where accountability, communication, and client relationships come first.

Location : Georgetown, MA

Recruiter : This search is managed by Bloom Talent Solutions, a specialized recruiting partner focused exclusively on the green industry. We help the top landscape companies in the country build high-performing teams.

Grow with a Company That Delivers: Step into a mission-critical role at a company that's deeply invested in both people and process. You'll inherit a strong book of business and work directly with senior leadership to ensure exceptional service delivery and long-term client satisfaction.

Key Responsibilities:

• Manage a portfolio of residential and commercial maintenance accounts, acting as the primary point of contact for each
  
• Drive retention and satisfaction by ensuring top-tier service delivery and proactive communication
  
• Lead regular property walks, audits, and enhancement reviews with clients
  
• Partner closely with production and operations teams to ensure expectations are met and exceeded
  
• Support internal adoption of software and systems that improve service delivery and accountability
  
• Monitor budgets, job performance, and crew efficiency to support profitability goals
  
• Collaborate with fellow account managers to share best practices and deliver consistent client experiences
  

Qualifications :

• 2+ years of experience in landscape maintenance account management
  
• Experience at a top 100 commercial landscape company preferred
  
• Deep understanding of residential and commercial maintenance best practices
  
• Strong relationship-building and communication skills
  
• Familiarity with ERP, CRM, or field service software
  
• Proficiency with Microsoft Office (Excel, Outlook, Word, PowerPoint)
  
• Bachelor's degree preferred
  

Live Where You Lead: Based in the scenic North Shore, this role offers the chance to grow your career in a market known for loyal clients, high design standards, and meaningful long-term relationships.

Compensation and Benefits:

• Base salary: $85K - $100k
  
• Profit share
  
• Company vehicle
  
• Full healthcare, dental, vision
  
• 401k with match
  
• Flexible PTO
  
• Reports directly to the owner and works closely with the GM and production team
  

How to Apply:

Ready to take ownership of a key book of business with leadership support and room to grow? Apply now or reach out to Bloom Talent Solutions for more information.