Front Desk Receptionist

iCIMS
Falmouth, MA

Company Description

U.S. Physical Therapy Inc ("USPh"), founded in 1990, is a publicly held company that operates 700+ outpatient physical and occupational therapy clinics in 44 states. The company's clinics provide post-operative care for various orthopedic-related disorders and sports-related injuries, treatment for neurologically related injuries, rehabilitation of injured workers, and preventative care.

Job Description

We are currently looking for a Front Desk Receptionist who embodies our work ethic to join our supportive team at our outpatient orthopedic clinic.

  • Greet patients and provide outstanding customer service

  • Answer phones

  • Electronic scheduling

  • Data entry

  • Verify current personal and financial information

  • Maintain patient charts and electronic medical records

  • Verify insurance benefits

  • Charge tickets

  • Collect, post, and deposit patient payments

  • Fax, file, and perform any other duties as assigned

Qualifications

  • High school graduate or equivalent

  • Must have 1+ years of previous medical front office experience

  • Excellent telephone skills

  • Proficient in Word and Excel

  • Previous experience with medical software preferred

  • Available and flexible with your hours

  • Close attention to detail

  • Great time management and organizational skills

  • Team player attitude and energetic with a focus on excellent customer service

Additional Information

  • Excellent full-time benefits package including 401k, health, dental, generous Paid Time Off, and more

  • Multiple opportunities for professional development, specialization, and leadership

  • Employee discount plans

  • Employee Assistance Program (EAP)

  • Family-friendly work environment

  • Investment from a company that wants you to succeed and thrive

We are proud to be an equal opportunity and affirmative action employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you'd like to view a copy of the company's affirmative action plan or policy statement and/or if you would like to request an accommodation due to a disability, please contact us at [email protected]

Posted 2026-04-09

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