Technical Support Lead

Date Posted: 2026-01-19

Country:

United States of America

Location:

US-MA-TEWKSBURY-TB4 ~ 836 North St ~ INNOVATION BLDG

Position Role Type:

Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements:

Active and transferable U.S. government issued security clearance is required prior to start date.​ U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance​

Security Clearance Type:

Secret - Current

Security Clearance Status:

Active and existing security clearance required on day 1

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

Within this mission-driven environment, Life Cycle Engineering (LCE) plays a critical role in ensuring our products are safe, reliable, maintainable, and delivered on time. LCE is comprised of multiple disciplines that provide essential support to engineering teams, program offices, and our customers. These disciplines are engaged throughout the entire product life cycle, from conception through deactivation, with a primary focus on product support across Reliability, System Safety, and Supportability.

In support of this mission, we have an exciting opportunity for a Test Equipment / Technical Support Lead within the Land and Strategic Missile Defense business area. You will work with a team responsible for providing data driven and solutions and training to the customer covering a wide range of technical subjects including, electrical, electromechanical, mechanical, hydraulic, energy, and test systems Additionally, you’ll provide logistics support to the maintenance facilities around the world, full time on-site support at one CONUS maintenance facility, and on-site support for other facilities as required.

What You Will Do

• Lead a team of engineers in coordinating technical support for missile operations and test to assure customer satisfaction.

• Collaborate with other engineering organizations including Test Engineering Design and with the USG customer for future test station design opportunities for facilities both CONUS and OCONUS

• Assist onsite customer Depot technical personnel with problem solving around technical scope, budget and schedule

• Propose changes to Depot hardware and software based on obsolescence/upgrades/updates to factory test equipment and procedures

• Maintain configuration at the Depots as required by approved changes to the hardware/software associated with the system and test equipment

• Update, validate and distribute Depot operational procedures involvement with new procedures as program needs and system changes require

• Provide training for Depot personnel on upgraded equipment

• Modify Depot equipment and software as a result of approved Engineering Change Proposals (ECPs)

• Lead EXIM RGEMs for data management systems/ program reviews with the customer for the Patriot Missile Programs

• Assess ECP impacts for the facilities and missile processing and coordination of all monthly communication calls with missile processing facilities.

Qualifications You Must Have

• Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 10 years of prior relevant experience.

• Experience working with test stations.

• Leadership experience.

Qualifications We Prefer

• Ability to lead a team through multiple technical projects and customer requests in a fast-paced operations environment

• Develop technical presentations to large audiences including the U.S. and Foreign Military Sales (FMS) customers

• Experience with System assembly, disassembly and test

• Experience developing and troubleshooting System level Test equipment

• Experience leading teams of 4+ engineers on day to day tasking

• Experience managing technical scope, budget & schedule of greater than $3M

• Earned Value Management System (EVMS) certified

• Experience National instruments LabView or LabWindows software packages, PXI, myDAQ, Compact RIO, or myRIO hardware. 

• Experience with C/C+ software programing languages

• Experience with Autodesk inventor, digital signal processing, power electronics, FPGA, and RF Antenna

• Understanding and wide application of engineering experience

• Experience with Oracle databases and Sequel Queries

• Experience with MS Office tools

What We Offer

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.

• Relocation assistance is available!

Learn More & Apply Now!

Please consider the following role type definition as you apply for this role.

• Onsite : Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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