Revenue Cycle Analyst

VIABILITY, INC
Springfield, MA

Job Description

Job Description

Are you a caring, organized, energetic, optimistic, reliable, team player with great interpersonal skills? COME WORK WITH US while we help build a world in which individuals with disabilities and other disadvantages realize their full potential.

**$500 sign on bonus ($250 at the completion of first week of training and $250 after successful completion of first 90 days) **

Position: Revenue Cycle Analyst/Back-Up Payroll Specialist– Full Time (Non-Remote)

Location: Springfield MA

Rate of Pay: $24.00 per hour

Hours: 40 hours per week

Schedule: Monday-Friday 8:00am-4:30pm

Summary:

  • The Revenue Cycle Analyst is responsible for timely processing of billing, payment reconciliation, posting, and collections to ensure that the organization receives appropriate payment for services provided. The Revenue Cycle Analyst interacts with funders, directors, and colleagues to ensure the Organization maximizes its funding allocated for each service contract. Individuals with accounting, or accounts receivable experience are strongly encouraged to apply!

Essential Duties:

  • Positively adheres to the organization’s Guiding Principles, and Code of Ethical Conduct.
  • Completes all required documentation in a timely manner; following all agency policies, procedures and standards including utilizing Credible, ADP, Financial Edge, and SharePoint to document required information.
  • Communicates positively, effectively, professionally, and in a timely manner both in written and oral format to all internal and external customers.
  • Stays informed of agency and program changes and updates.
  • Successfully completes all company required and job-specific training within required timeframes.
  • Processes accounts receivable billing and application of payments; researches and resolves discrepancies; monitors accounts receivable open items and reports on outstanding receivables.
  • Ensures that pre-monthly closing activities related to revenue recognition are completed.
  • Assists with internal and external financial reporting, including monthly and quarterly financial reports, and financial audits.
  • Works with administrative team to improve, support and promote quality services and a productive work environment.
  • Ensures confidentiality within all areas of responsibility.
  • Processes the weekly Deposits.

Qualifications :

  • Minimum of a high school diploma or GED/Hi-Set with 3-5 years of experience required; or Bachelors degree with 1-2 years of related experience preferred.
  • Must have ability to work independently and as an effective team member.
  • Ability to read and interpret documents such as policy and procedure manuals and State funding source guidance.

Requirements:

  • Demonstrated proficiency in data entry utilizing accounting software, to include Microsoft Excel, Microsoft Word, databases, and email essential.
  • Must have a valid driver’s license and reliable transportation

“Viability values our employees and the talents that they bring with them every day. Last year 23 staff members were promoted within the agency to roles that supported their professional growth.”

Full-time Viability staff members are eligible for the following:

  • Health, Dental & Vision insurance plans.
  • Dependent care flexible spending account.
  • Flexible Spending & Health Savings account.
  • Pet-plan discount program offered through Fetch.
  • Company paid Long-term Disability insurance.
  • Company paid Short-term Disability insurance. (NY & OK employees only)
  • Company paid Life & AD&D insurance.

Benefits & Perks for all Viability staff members:

  • Employer matched 403B contributions starting day 1 of employment.
  • Eligible for Tuition Reimbursement.
  • Generous paid time off.
  • 11 Paid Holidays a year.
  • Access to training and professional development resources through our comprehensive online learning platform.
  • Referral Incentive bonus. For every friend, family member, or previous co-worker you refer to join our Viability team, you will receive an incentive bonus for each successfully hired candidate!
  • Employee Assistance Program that provides confidential assistance for all life challenges.
  • Work-life balance.

Who We Are

Our team of 480 dedicated employees share the desire to do meaningful work and make a difference in the lives of individuals with disabilities in Massachusetts, Connecticut, New York, Rhode Island, and Oklahoma.

Our Mission

Our mission is to build a world in which individuals with disabilities and other disadvantages realize acceptance, inclusion, and access.

Our Vision

Be a community of program participants and staff making inclusion and access of individuals with disabilities or disadvantages a way for people, businesses, and communities to succeed together.

To apply, please see the Careers section of our website at VIABILITY.org. If accommodations are needed for the application process, please call or text us at (413) 461-9486, and we will be happy to assist.

Posted 2026-03-20

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