Manager, Account Management - Life Sciences

Job Description

Job Description

Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes. The Iterative Health Site Network is a premier network of 100+ clinical research sites across the US and Europe, accelerating the path to market for novel therapies. By combining deep expertise in clinical trials with cutting-edge AI, we empower research teams and study sponsors to expand and expedite access to novel therapeutics for patients in need.

About the Role

Iterative Health is redefining how clinical trials are conducted in IBD, and we're looking for a commercial leader to help scale that impact. As Manager, Account Management - Life Sciences, you will drive the next chapter of Iterative Health's growth in the biopharma and biotech ecosystem, owning and expanding relationships with our most important sponsors.

This is a high-visibility, client-facing role for a builder - someone who thrives on creating value in complex partnerships, influencing senior stakeholders, and driving outcomes that matter. You'll be the connective tissue between sponsors and Iterative's internal teams, ensuring we deliver on every commitment while shaping how we evolve our solutions to meet the future of clinical research.

This role is ideal for a relationship-driven commercial leader who thrives in high-growth environments and enjoys building deep, strategic partnerships in the life sciences space.

Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes. The Iterative Health Site Network is a premier network of 100+ clinical research sites across the US, Europe, and Asia, accelerating the path to market for novel therapies. By combining deep expertise in clinical trials with cutting-edge AI, we empower research teams and study sponsors to expand and expedite access to novel therapeutics for patients in need.

About the Role

We are seeking an experienced and execution-oriented Manager, Account Management - Life Sciencesto own day-to-day sponsor and CRO partnerships across our active clinical trial portfolio. This is a high-visibility, cross-functional role at the operational center of our business — sitting at the intersection of sponsor relationships, site operations, business operations, and clinical research delivery.

Reporting to the Associate Director of Life Sciences, you will serve as the primary point of accountability for a wide roster of accounts, leading high-impact meetings with sponsors and other research partners, driving trial recruitment and activation performance against committed targets, and acting as the connective tissue between commercial commitments and the operational teams that deliver against them. You will also help build the analytics, reporting, and tooling that scales sponsor account management as the network grows.

Responsibilities

• Own end-to-end client relationships across multiple active trials, including weekly operational meetings, quarterly business reviews, and general strategic conversations with sponsor and partner stakeholders
• Serve as the escalation point for cross-functional issues spanning operations, legal, finance, and clinical regulatory - translating client needs into internal action and internal capacity into sponsor commitments
• Prepare and present sponsor-facing materials including weekly status updates, quarterly business reviews, recruitment briefers, and ad-hoc analyses for executive and partner stakeholders
• Contribute to commercial strategy and forecasting by partnering with the team on pipeline opportunities, feasibility responses, and contract amendments
• Build and maintain analytics and reporting tooling - including custom dashboards and AI-driven workflows - to scale account coverage and speed up decision-making
• Mentor junior team members; set the bar for cross-functional communication, sponsor responsiveness, and operational rigor across the Life Sciences function
• Represent the company at sponsor meetings, industry conferences, and partner operational meetings as a senior commercial face of the network

Required Qualifications

• 4+ years of experience in alliance management, sponsor or partner-side trial delivery, or adjacent commercial roles
• Demonstrated ownership of multi-stakeholder sponsor or partner relationships, including executive-facing communication
• Excellent written and verbal communication; able to write tight briefs and run a focused weekly meeting with multiple external stakeholders
• Highly organized and self-directed; comfortable carrying multiple active sponsor relationships and concurrent workstreams without external project management
• Commercial mindset with a bias toward action
• Strong cross-functional collaboration skills, with a track record of moving work through legal, finance, operations, and clinical functions
• Comfortable in processing / analyzing disparate forms of data
• Comfortable working in a fast-paced, high-growth environment with competing priorities

Preferred Qualifications

• Direct experience in GI, Hepatology, Cardiology, or other therapeutic areas
• Experience working with mid-size and large biopharma sponsors and global research partners
• Familiarity with the systems used in modern clinical operations
• Experience building or driving adoption of internal tooling, automation, or AI-assisted workflows
• People management experience or demonstrated ability to lead through influence

New York pay range

$115,000—$145,000 USD

At Iterative Health, we're actively working towards creating an environment that is representative of the diversity of patients our technology serves. We are focused on building an equitable and inclusive culture, and by extension, hiring process. If you require any accommodations to make the application process or interviewing experience more accessible to you, please contact [email protected].