Security analyst - customer services

Oracle
Boston, MA

Job Description

The Team

As part of the Oracle Customer Success Services (CSS) InfoSec team within Risk Management, you will join a fast-paced organization responsible for keeping Oracle's customers, employees, data and assets safe.

As a member of this high performing team, you will maintain a rigorous connection to and understanding of the evolution of security tools in the industry in order to provide recommendations on their potential role to play in keeping us secure. You will offer consulting expertise and engage actively in designing and deploying our next-generation of information security solutions. Further, you will drive deep technical security assessments of proposed initiatives from IT and engineering peers across the company.

Finally, you will run processes related to information security risk management, conduct technical assessments across end user services, and define, document, maintain, and communicate security services for customer facing services provided by CSS.

Responsibilities

What You'll Bring (Objective Minimum Qualifications):

To be considered for a Security Analyst Intern position in the Customer Success Services organization, you must possess the Objective Minimum Qualifications (OMQs) below.

Please ensure that your application clearly indicates that you meet these OMQs, by listing relevant academic/professional/personal projects on your resume. Will be enrolled in a Bachelor's degree program in Computer Science, Computer Engineering, Information Technology, or an equivalent science/engineering field during the 2026-2027 school year.

  • Have completed at least your sophomore year toward your undergraduate degree, or higher, by summer 2026.

  • Having IT experience which includes server computing, information security, and other infrastructure IT areas.

  • Ability to interface and communicate effectively with both external and internal customers, to describe security risks and controls.

  • Strong focus on exceptional customer service

  • Visa sponsorship is not available for this role. For clarity purposes, this means that Oracle is not in a position now, or in the future, to offer US immigration sponsorship. This includes, but is not limited to, support of H-1B, TN, O-1, green card or F-1 e.g. EAD, OPT, CPT, I-20, F-1 visa stamp etc.

Preferred Qualifications:

  • Minimum 3.0 GPA

  • CompTIA Security+, CISA or other security certifications preferred.

  • Knowledge of hardware platforms, firewall/router technologies, software, and applications.

  • Exposure to Oracle's software/hardware/cloud products and CSS services.

  • Coordinate & respond to security questions raised by customer security team

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $19.62 to $38.32 per hour; from: $40,800 to $79,700 per annum.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC0

About Us

As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling +1 888 404 2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Posted 2025-10-06

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